Customer Service Representative, Auto Parts - Counter Person
Fenix Parts Inc · Elmira, NY, US
15 hours agoImpress employers and recruiters.
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About the Role
Engage in helping customers with all situations related to their accounts, orders, and discrepancies, and perform other customer service duties as they arise.
Responsibilities
- Handle incoming calls and emails from customers inquiring about selling their vehicles or looking for parts.
- Provide part interchanges and sell/complete returns on parts.
- Maintain relationships with dealers, tow companies, and garages who are continuously looking to sell vehicles.
- Arrange vehicle pickups from customer homes and businesses.
- Maintain awareness of inventory levels and top sales parts.
- Open communication with supervisor to maintain site-specific needs.
Requirements
- High School Diploma or equivalent
- Excellent computer skills
- Excellent communication skills
- Strong math skills
- Knowledge of auto parts and vehicles
- Transitioning military professionals are encouraged to apply.
Work Type
- 5-day work week
- day shift schedule
Education Level
- High School Diploma or equivalent
Salary/Compensations
- Competitive Compensation: Attractive earnings with growth potential.
Benefits
- Comprehensive benefits package including health, dental, and vision coverage
- 401(k) options
About the Company
- Fenix Parts is a leading force in the recycling and resale of OEM automotive parts with over 25 years of experience.
- Operates a network of over 30 locations in the U.S.
- Committed to reducing the environmental impact of auto waste through innovation and sustainability.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.