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About the Role

You will support the council's emergency preparedness through crisis response arrangements, providing knowledge and expertise to support resilience. Supporting the Civil Contingency Manager, you will assist in plan reviews, new plans, threat mitigations, impact and risk assessments, and testing arrangements, whilst engaging with departments and partners as part of crisis response plans. You will support the delivery of the Council’s statutory duties as a Category 1 responder under the Civil Contingencies Act 2004, working collaboratively to embed operational resilience and business continuity across the Council, including undertaking an administrative role within the statutory Borough Resilience Forum and wider multi‑agency arrangements.

Responsibilities

Support the delivery of the Council’s statutory duties as a Category 1 responder under the Civil Contingencies Act 2004, working collaboratively to strengthen operational resilience and emergency preparedness across the Council. This includes undertaking an admin and coordination role in support of the Borough Resilience Forum and multi-agency arrangements.
Support preparation of business impact assessments, risk assessments, and business continuity plans, and tests business continuity arrangements.
Participate in the Council’s 24/7 corporate crisis response arrangements, supporting the coordination of the Corporate Emergency Response Team, associated resources and equipment. The post holder will report to Corporate Directors and Directors undertaking Gold roles and provide timely advice and recommendations to senior officers and elected Members, up to Leader and Chief Executive level.
Assist in ensuring that the council has the ability to open and manage the Borough Emergency Control Centre to co-ordinate the council’s response and provide the community with an emergency centre during an emergency.
Provide support to the Civil Contingencies Manager to assist briefings to managers on organisational resilience, emergency planning, and multiagency crisis response protocols.
Design and propose safety and security measures for events, security measures and to respond to threats and risks to elected members, sending proposals to the Civil Contingencies Manager to approve mitigation measures.
Coordinate the council’s response to unplanned incidents, manages Local Authority Liaison Officers and Crisis Response Volunteers, and supports emergency responders and recovery.
Maintain communication channels with emergency services and other responders at a tactical level.
Maintain an up-to-date knowledge of civil contingency legislation, associated procedures and guidance and to maintain competency for the role.

Requirements

Educated to degree standard or equivalent relevant professional qualification
Experience in the delivery of emergency planning functions with the ability to deputise for the Civil Contingency Manager.
Experience of participating in a wide range of projects and activities including multiagency exercises.
Knowledge and experience of emergency preparedness, multiagency crisis response protocols, regional plans, and recovery protocols.
Experience of applying principles of risk assessment to emergency planning.
Excellent written and verbal communication skills with the ability to demonstrate this with senior officers and stakeholders.
Possess the skills to be able to assess competency of crisis response team members against standards and identify training to meet development needs.
Ability to participate in the crisis response on call rota in either tactical response or advisor roles and attend the scene of incidents or other locations in the borough within 90 minutes of call out, reporting to corporate directors or directors as Golds.
Ability to maintain divisional emergency plans, working in conjunction with team managers.
Possess a flexible approach to new or emerging challenges affecting civil protection and resilience with the ability to prioritise work according to risk or threat.
To work outside of normal office hours where required, as part of response to emergencies and attendance at events.
Satisfactory employment references and CIFAS identity checks
Satisfactory declaration of interest
Police Vetting
Fluent English speaking ability for public-facing roles.

Skills

Crisis response
Resilience
Emergency preparedness
Risk assessment
Business continuity planning
Communication skills
Team coordination
Event safety and security
Incident management
Civil contingency legislation

Location

London

Work Type

Full-time
Permanent

Experience Level

Experience in the delivery of emergency planning functions
Ability to deputise for the Civil Contingency Manager
Experience of participating in a wide range of projects and activities including multiagency exercises
Experience of applying principles of risk assessment to emergency planning

Education Level

Degree standard or equivalent relevant professional qualification

Salary/Compensations

PO4 £49,056 - £52,194

Benefits

Mayor of London’s Good Work Standard employer accreditation
Fair pay and conditions
Workplace well-being
Skills and progression
Diversity and recruitment
Flexible working arrangements

About the Company

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities.
Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

Equal Opportunity

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff.
The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.
We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.
The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all.
Respecting Diversity is a core Council value.
To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting.
The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first.
This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme.
We are keen to support employees to balance their working life with other commitments.
Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.