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About the Role
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
Responsibilities
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies
- Act as a customer advocate within the company
- Meet or exceed established goals, KPIs, and performance metrics
- Drive new customer acquisition through strategic sales initiatives
- Identify, pursue, and close new sales opportunities within assigned territory or market segment
- Upsell and cross-sell to existing customers to maximize revenue
- Serve as the primary point of contact for customer inquiries and issues
- Foster strong, long-term relationships with key customers and stakeholders
- Ensure high levels of customer satisfaction and loyalty
- Collaborate with the customer success team for smooth onboarding and continued customer success
- Lead customer meetings and develop presentations for complex sales opportunities
- Understand customer business needs and challenges
- Present tailored solutions demonstrating how our products solve specific problems
- Conduct regular business reviews to ensure alignment with customer goals
- Work closely with solution consultants to develop tailored solutions
- Coordinate with professional services for timely implementation
- Partner with Partnerships & Alliances team for growth and strategic account planning
- Provide customer feedback to inform product development and marketing strategies
- Drive sales growth, manage customer relationships, and ensure high levels of customer satisfaction and retention for large enterprise corporate customers
- Develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts
- Responsible for new business growth in existing accounts in his/her assigned account territory
- Carry a monthly and annual sales quota based on new business sales through targeted upsell and cross sell campaigns of Thomson Reuters Legal and Compliance products
- Demonstrate self-sufficient success and the ability to find, manage and close high-value deals
- Identifies the best channel for engagement with customers
- Support in developing and executing territory growth strategies
- Possesses core knowledge across products within the subsegment, and engages Sales Specialists where deep product expertise is required to drive to close
- Utilize an automated and insight-driven Salesforce workflow to progress deals
- Nurture opportunities and move more complex sales to close
- Understand specific customer archetypes and needs which are most prevalent within the subsegment and territory
- Utilizes consultative selling approach to identify customer's needs and growth plans
- May suggest a product road map and transition to close of sale
Requirements
- Bachelor's degree in Business, Marketing, or related field
- 5+ years of experience in account management or sales in the software/technology industry
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI and software technology products and services
- Excellent communication, negotiation, and presentation skills
- Demonstrated ability in solution selling and strategic account planning
- Experience with CRM systems and sales analytics tools
- Experience in consultative selling environment and a consistent track record of successful sales performance are preferred
Skills
- AI
- Software technology
- Sales strategy
- Customer relationship management
- Solution selling
- Strategic account planning
- CRM systems
- Sales analytics tools
- Consultative selling
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
- 5+ years
Education Level
- Bachelor's degree
- MBA or relevant advanced degree
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Hybrid Work Model
- Flexibility & Work-Life Balance
- Work from anywhere for up to 8 weeks per year
- Career Development and Growth
- Grow My Way programming
- Social Impact Institute
- Two paid volunteer days off annually
- Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
About the Company
- Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions.
- We serve professionals across legal, tax, accounting, compliance, government, and media.
- Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency.
- Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
- We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
- At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them.
- Join us and help shape the industries that move society forward.
- We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.
- Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Equal Opportunity
- As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals.
- To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
- Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
- We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.