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About the Role
Newham has created an exciting opportunity to work within a new team of SEND Case Officers to contribute in the delivery of SEND provision for children and young people aged 0 to 25. Our children need case officers who are strong, competent and experienced in undertaking and contributing to assessments. Our Case Officers will be at the heart of making a meaningful impact on the lives of children and young people within Newham. Newham’s SEND Case Officers will oversee a range of case work and prioritise person centred planning with children, young people and their families to ensure that the needs and ambitions of each child is fully reflected in their plans. Our case work team is part of a broader multi-agency SEND service that comprises of travel, education psychology, tribunals and special educational support services, which includes a speech and language team. The service shares a commitment to deliver positive and successful outcomes for children with SEND with colleagues across Children’s Services in areas such as Health and Social Care.
Responsibilities
- Oversee a range of casework.
- Prioritize person-centered planning with children, young people, and their families.
- Ensure the needs and ambitions of each child are fully reflected in their plans.
- Contribute to the delivery of SEND provision for children and young people aged 0 to 25.
Requirements
- Good knowledge of legislative frameworks including the Education Act (1996), Children and Families Act (2014), and SEND Code of Practice (2015).
- Relevant experience of working within an education, childcare, local authority setting, and/or a related profession.
- Recent experience of managing full and varied caseloads, including children and young people with complex and additional needs.
- Excellent interpersonal skills with a proven ability to negotiate, persuade, build, and maintain effective working relationships at all levels.
- Empathic approach and high level of emotional intelligence.
- Ability to work independently to prioritize workload at pace.
- Well-organized.
- Adept at using IT such as Microsoft Office programmes including Teams and case management systems.
- Commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Skills
- Child-centered approach.
- Knowledgeable about issues affecting children with additional needs.
- Empathetic thinking.
- Driven and determined to improve quality of life for children and families.
- Focused on inclusivity and providing opportunities for children and young people with SEND.
- Value diversity.
- Negotiation.
- Persuasion.
- Relationship building.
- IT proficiency (Microsoft Office, Teams, case management systems).
Location
- Hybrid – Newham Dockside E16 2QU
Work Type
- Hybrid
- Flexible working arrangements
- Work from home minimum three days per week
Experience Level
- Experienced in undertaking and contributing to assessments
- Recent experience of managing full and varied caseloads
Salary/Compensations
- £44,184 to £47,262 pa
Benefits
- A fantastic opportunity to be part of an improving, growing service
- A supportive, open working environment built on trust.
- Flexible working arrangements and work from home minimum three days per week
- Smarter working with modern technology
- Excellent transport links to inner and outer London
- Wellbeing service, leisure, financial and discount benefits (Council schemes)
- Links to the ‘social work centre of excellence’ by 2023.
About the Company
- At Newham we are ambitious for our children and young people with additional needs.
- Our aim is to make Newham the best place for all to live, learn and thrive; building on our historic ethos of inclusion and putting children and families at the heart of everything we do.
- We’re determined and driven towards creating a centre of practice excellence supporting children and young people with SEND, where no child is left behind.
- Newham’s SEND service is undergoing positive change, and significant new investment is enabling us to expand and improve our support for young people and their families.
- We are looking for talented, dedicated staff who share our values to be part of our journey.
- Newham has the youngest overall population in the country.
- It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium.
- It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family.
- There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock.
- It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.
- The London Borough of Newham is located only 5 miles east of London.
- It is well positioned with access to all major networks in London and the south east.
- It is well connected by public transport with, bus, tube and DLR.
- When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London.
- The London City Airport which serves major European cities is located at Royal Albert Dock.
Equal Opportunity
- We are committed to creating an inclusive, anti-racist environment for all.
- When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation.
- If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.