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About the Role
As a Team Leader, you’ll lead by example, ensuring the team has everything needed for a smooth shift, maintaining high standards, and ensuring customer satisfaction.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
Requirements
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
Location
- London
Work Type
- Full-time
Salary/Compensations
- Competitive salary
Benefits
- Pension contribution
- 33% discount on food and drink for employee, 15% for loved ones
- Free employee assistance program (mental health, well-being, financial, and legal support)
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- 50% discount on accommodation at Greene King Inns and hotels for employee, 25% for loved ones
- Refer a friend bonus up to £1,500
- Wagestream - access your wage before payday
- Up to 30% off at Superdrug
- Exclusive discounts with Three Mobile
About the Company
- Greene King pubs are community hubs where people come together.
- Our pubs are the heart and soul of their local areas.
- We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations.
- We want to create a culture where everyone feels welcome, valued, and able to thrive.