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About the Role
NRC is hiring an experienced Product Manager for the CLEAR Initiative to help build the next generation of humanitarian information systems and turn complex, fragmented crisis data into insights that enable humanitarian teams to act earlier and potentially save lives. The CLEAR initiative is developing a shared, open, and federated platform built for and owned by the humanitarian sector. As AI Product Manager, you will translate CLEAR’s objectives into practical digital products that support real-world humanitarian crisis response, working at the intersection of AI, product development, data, and humanitarian action.
Responsibilities
- Drive product delivery and adoption, owning the coordination, sequencing, prioritization, and rollout of CLEAR’s multiple products.
- Translate the project’s vision and objectives into clear product priorities, requirements, and deliverables.
- Create a seamless bridge between emerging research, technical development, and practical humanitarian applications.
- Align internal and external stakeholders around priorities, timelines, and product outcomes.
- Manage the operational aspects of product development, identify dependencies, and remove barriers to progress.
- Ensure CLEAR’s digital solutions are technically strong and genuinely useful to crisis response teams.
Requirements
- 5–7 years’ product management experience in technology, data, or digital transformation.
- Proven success launching and scaling complex digital products from concept to implementation.
- Strong ability to bridge technical and non-technical teams, translating technology into user needs and operational requirements into technical solutions.
- Practical knowledge of Agile, APIs, cloud platforms, and modern software development.
- Proficiency in product management frameworks and tools, including user story mapping, prioritization, and OKRs.
- Experience with user research, usability testing, and human-centred design.
- Strong data literacy, including defining metrics, interpreting analytics, and making data-informed decisions.
- Experience leading multi-stakeholder projects and managing diverse technical and non-technical audiences.
- Proven programme/delivery management experience across areas such as adoption, measurement, governance, and partnerships.
- Experience managing external suppliers, including scope, quality, and handover.
- Working knowledge of data science, machine learning, and AI.
- Understanding of data ethics, privacy, and responsible AI, particularly when working with vulnerable populations.
- Experience in humanitarian operations and an understanding of field realities and coordination mechanisms is an asset.
- Familiarity with open-source licensing and digital public goods is an asset.
Skills
- Product Management
- Agile
- APIs
- Cloud Platforms
- Modern Software Development
- User Story Mapping
- Prioritization
- OKRs
- User Research
- Usability Testing
- Human-Centred Design
- Data Literacy
- Data Science
- Machine Learning
- AI
- Data Ethics
- Privacy
- Responsible AI
- Open-Source Licensing
- Digital Public Goods
Location
- NRC Head Office in Oslo
- NRC Representation Offices (excluding Geneva and Washington, DC)
- Approved Employer of Record (EoR) countries
- Other countries where NRC operates, provided they are within ±2 hours of Oslo time
Work Type
- Temporary Cover (2 years)
Experience Level
- 5-7 years
Salary/Compensations
- Grade 9 on NRC’s Resident salary scale
Benefits
- Up to 10% travel
- Welcoming and supportive community committed to human dignity
- Opportunity to do demanding and professional work, often in challenging contexts
- Work culture that empowers every employee to share ideas and take responsibility
- Supportive culture and open dialogue with management
- Commitment to diversity, equity, and inclusion
About the Company
- The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.
- NRC has 15,000 staff working in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
- NRC is recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
- NRC gives responsibility to employees at all levels and fosters professional growth and innovative teams.
- Safeguarding is central to NRC’s work.
Equal Opportunity
- NRC is an equal opportunities employer.
- We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels.
- You will have many opportunities to be heard and take the initiative.