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About the Role

This pivotal role serves as the nerve centre of the CEO's office, coordinating workflows and ensuring priorities are delivered seamlessly. It requires someone who understands the CEO's priorities and uses that insight to align her time with what matters most, proactively managing her time, priorities, travel, relationships, and commitments.

Responsibilities

Build a trusted partnership with the CEO, anticipating requirements through a strong understanding of her priorities, working style and business objectives.
Own and optimise the CEO’s complex diary across multiple time zones, prioritising high-value activity, anticipating conflicts and recommending where commitments should be moved, consolidated, delegated or declined.
Manage and prioritise the CEO’s inbox, ensuring timely action, and appropriate escalation of urgent or sensitive matters.
Provide end-to-end meeting support by preparing agendas and briefing materials, recording decisions and actions, and tracking commitments and deadlines to completion.
Develop high-quality presentations, correspondence and executive communications with precision, sound judgement and attention to detail.
Lead end-to-end executive travel and logistics across flights, accommodation, transfers, tickets, visas and itineraries; arrange strategically relevant regional meetings and manage disruption, cancellations and rebooking.
Represent the CEO professionally and confidently in direct engagement with C-suite leaders, Board members, customers, and other senior external stakeholders.
Build trusted relationships across the CEO’s internal and external network to facilitate decisions, resolve issues and enable high-value engagements.
Partner with the Leadership Team and executive assistants to maintain alignment across strategic priorities and workstreams.
Coordinate Leadership Team and Board of Trustees offsites, strategy sessions and executive events, ensuring high-quality logistics, materials and delivery.
Lead coordination across CEO Office priorities and business-critical projects, including research, leadership meetings and other executive activities.
Manage CEO Office expenses, invoices and financial administration, ensuring accuracy, compliance, timely processing and effective cost control.
Exercise discretion, confidentiality and independent judgement to determine which matters require the CEO’s attention, can be resolved directly or should be escalated.
Operate with pace, resilience and flexibility, adapting effectively to changing priorities and the demands of an intensive executive schedule.

Requirements

Significant experience supporting a CEO, Founder or C-suite executive, ideally within a high-growth, international organisation.
Exceptional diary management and organisational skills, with the ability to assess competing demands, anticipate conflicts and keep the CEO’s time aligned with the highest-value priorities.
Proven experience managing complex international travel, multiple time zones and last-minute changes with accuracy and composure.
A confident, professional communication style and the credibility to engage effectively with C-suite executives, Board members, customers, and other senior stakeholders.
High levels of discretion, integrity and sound judgement, with the confidence to challenge constructively, make recommendations and handle sensitive information appropriately.
The ability to combine meticulous attention to detail with a clear overview of interconnected schedules, communications and executive materials.
Experience supporting senior meetings by producing concise, accurate minutes, documenting decisions and assigning actions, owners and deadlines for follow-up.
Practical experience managing executive expenses, invoices and related financial administration accurately and efficiently.
Strong Microsoft Office 365 and digital skills, with the ability to adopt new technology quickly and use it to improve executive coordination and efficiency.
A proactive, commercially curious approach to executive support, with the confidence to take ownership, work autonomously and understand how the CEO’s priorities connect to the wider business.
A flexible and resilient approach, with the ability to remain calm under pressure, adapt quickly to changing priorities and respond to occasional out-of-hours contact.
The ambition to grow with the business, build a long-term career and become a trusted, integral member of the CEO Office.
Must be eligible to work legally in the UK.
Must live within a commutable distance of the London office.
Must be comfortable with four days in the office per week.
Cannot sponsor this role.

Skills

Diary management
Organisational skills
International travel management
Communication
Discretion
Integrity
Judgement
Attention to detail
Minute taking
Expense management
Invoice management
Microsoft Office 365
Digital skills
Proactive approach
Commercial curiosity
Autonomy
Flexibility
Resilience
Calm under pressure
Adaptability

Location

London, UK

Work Type

Full-time
Office-based
Hybrid (four days in office)

Experience Level

Significant experience supporting a CEO, Founder or C-suite executive

Salary/Compensations

£67,036 - £80,443/yr

Benefits

30 days’ holidays plus bank holidays
Generous non-contributory pension provision
Employee Assistance Programme
Life assurance
Training and development
Flexible working opportunities

About the Company

CDP is a global organization that runs the world’s only independent environmental disclosure system.
As the founder of environmental reporting, we believe in transparency and the power of data to drive change.
Partnering with leaders in enterprise, capital, policy and science, we surface the information needed to enable Earth-positive decisions.
We helped more than 24,800 companies and almost 1,000 cities, states and regions disclose their environmental impacts in 2024.
Financial institutions with more than a quarter of the world’s institutional assets use CDP data to help inform investment and lending decisions.
Our team is truly global, united by our shared desire to build a world where people, planet and profit are balanced.
Visit cdp.net or follow us @CDP to find out more.