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About the Role
Play an important role in the client services team, supporting day-to-day work and building trusted client relationships. Deepen your knowledge of social media while contributing to high-profile work across beauty, lifestyle, and culture.
Responsibilities
- Support the Account Manager with retained client and project work, keeping timelines, actions, and deliverables on track from kick-off to completion.
- Coordinate business-as-usual social content, including content calendars, posts, and client approvals.
- Monitor relevant cultural moments, conversations, and social trends, sharing timely opportunities with internal teams.
- Keep communication flowing between clients and agency teams by sharing updates, tracking feedback, and following up on agreed actions.
- Prepare for client status calls, contribute during meetings, and maintain clear minutes, action lists, and account status documents.
- Support monthly, quarterly, and campaign reporting by gathering data, tracking results, and helping identify useful learnings.
- Contribute to brainstorms and content shoots while helping maintain accurate decks, budget trackers, timelines, and deliverables.
Requirements
- Strong organization skills, with the ability to manage actions, deadlines, and details across several pieces of work.
- Clear and thoughtful communication skills, with the confidence to collaborate with clients and colleagues.
- A proactive and dependable approach, taking ownership of tasks and following them through.
- Care and accuracy when working with presentations, reports, data, and client-facing documents.
- A collaborative mindset and an openness to ideas, feedback, and different perspectives.
- An interest in using data and insights to understand performance and improve future work.
Skills
- Social media
- Organization
- Communication
- Collaboration
- Proactive
- Dependable
- Attention to detail
- Data analysis
About the Company
- Garnier
- Dr.G