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About the Role
This role involves preparing and serving a variety of coffee and tea beverages for guests in dining rooms, cocktail lounges, and bars, while ensuring a high level of guest satisfaction and maintaining a clean and organized work environment.
Responsibilities
- Prepare and serve standard and specialty coffee and tea beverages.
- Interact with guests, team members, and supervisors politely and courteously.
- Anticipate and accommodate guest needs.
- Maintain the cleanliness and sanitation of the coffee station and venue.
- Communicate guest needs to support staff, servers, managers, and chefs.
- Deliver coffee/tea orders to tables/bar in a timely manner.
- Possess in-depth knowledge of coffee and tea menus and execute them to company standards.
- Clear dirty service items from tables after order delivery.
- Ensure guest satisfaction through active participation in service.
- Follow supervisor instructions, communicate with, and support co-workers.
- Comply with Department of Health and company sanitation standards.
- Set up coffee stations, perform side-work, and complete opening/closing procedures.
- Ensure perishable items are within expiration dates and discard expired items, alerting management.
- Stock coffee stations with all prescribed supplies.
- Complete opening and closing duties as assigned.
- Report all equipment or furniture breakage and damage to management immediately.
- Attend and participate in daily pre-service meetings and training sessions.
- Learn by listening, observing, and sharing knowledge.
- Portray a positive and professional attitude.
- Demonstrate knowledge of Tao Group Hospitality and its environments.
- Work as part of a team and provide help and support to team members.
- Assist with or complete additional tasks as assigned.
Requirements
- Minimum 1-year previous food & beverage experience required.
- Minimum 1-year previous barista experience required.
- Previous experience in a fast-casual/high-volume restaurant/nightclub/lounge preferred.
- Ability to write, read, and verbally communicate.
- Must have good positive energy throughout the day.
- Must be able to print legibly.
- Must be able to stand for extended periods of time.
- Must be able to move quickly.
- Must be able to push and lift up to 75 lbs. with or without assistance.
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
- Must be effective as part of a team.
- Ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
- Ability to maintain confidentiality.
- Ability to handle a fast-paced, busy, and somewhat stressful environment.
Skills
- Coffee and tea preparation
- Guest service
- Sanitation standards
- Menu knowledge
- Teamwork
- Communication
- Time management
Location
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Work Type
- Part-time
- Full-time
- Irregular shifts
- Evening shifts
- Weekend shifts
- Holiday work
Experience Level
- 1-year previous food & beverage experience
- 1-year previous barista experience
Education Level
- Tao Group Hospitality in-venue barista training
Benefits
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts
About the Company
- Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues.
- The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more.
- Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
- With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core.
- The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.