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About the Role

Version 1 is seeking a creative and experienced Senior ServiceNow Architect to join our thriving managed service practice. This role involves leveraging ServiceNow to deliver superior automation, user experiences, and integration with various platforms within our ASPIRE managed service framework.

Responsibilities

Engage with customers to gather, analyse, and translate business and technical requirements into scalable ServiceNow solution designs and architecture.
Support pre-sales activities by participating in solution workshops, proposal development, customer presentations, and platform demonstrations.
Rapidly assess and understand customer’s existing ServiceNow implementations to provide effective architectural guidance and support.
Demonstrate the ability to quickly learn, adopt, and architect solutions across new ServiceNow products, modules, and platform capabilities as required by customer engagements.
Collaborate closely with development, platform, and project teams to ensure solutions are delivered in alignment with architectural standards, business requirements, and agreed timelines.
Provide strategic consulting to customers by recommending platform best practices and alternative approaches, challenging unnecessary customizations, and promoting out-of-the-box capabilities whenever feasible.
Facilitate the implementation and integration of ServiceNow to other platforms, ensuring a seamless experience for end-users.
Test, review and oversee the launch of ServiceNow solutions to ensure they function as expected and provide significant improvement to the organisation's efficiency.
Maintain a high level of expertise in the latest industry technologies and trends in ServiceNow.
Provide technical leadership and mentorship to other team members.

Requirements

Bachelor's degree in computer science, information technology, or a related field.
4+ years of hands-on ServiceNow Technical Architect experience
Proven track record of improving processes and effectiveness through automation.
Demonstrated experience in the design and delivery of enterprise-level solutions.
Proficient in creating comprehensive and strategic ServiceNow architecture plans.
Strong interpersonal skills for coordinating with Customers, team members and stakeholders
At least 2 of the following certifications: Certified Technical Architect (Preferred), Certified System Administrator, Certified Application Developer, Implementation Specialist (Customer Service Management), Implementation Specialist (Service Mapping), Implementation Specialist (Discovery), Implementation Specialist (IT Service Management).
Successful candidates must currently have UK SC Clearance.

Skills

ServiceNow
Automation
Solution Design
Architecture
Integration
Platform Capabilities
Technical Leadership
Mentorship

Location

Work Type

Flexible/remote working

Experience Level

Senior
4+ years

Education Level

Bachelor's degree in computer science, information technology, or a related field.

Benefits

Quarterly Performance-Related Profit Share Scheme
Strong Career Progression & mentorship coaching
Dedicated quarterly Pathways Career Development programme
Flexible/remote working
Pension
Private Healthcare Cover
Life Assurance
Financial advice
Employee Discount scheme
Gym Discounts
Bike to Work
Fitness classes
Mindfulness Workshops
Employee Assistance Programme
Generous holiday allowance
Enhanced maternity/paternity leave
Marriage/civil partnership leave
Special leave policies
Educational assistance
Incentivised certifications, and accreditations
Version 1’s Annual Excellence Awards
‘Call-Out’ platform
Environment, Social and Community First initiatives
Diversity, inclusion and belonging schemes

About the Company

Version 1 has celebrated 30 years in business and is trusted by global brands to deliver technology and transformation solutions.
Deep expertise enables customers to navigate the rapidly evolving technology landscape.
Strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake.
Award-winning employer with employees at the heart of the company.
UK & Ireland's premier AWS, Microsoft & Oracle partner.
3300+ strong, €350/£300m revenue business.
10+ years as a Great Place to Work in Ireland & UK.
Best Workplace for Women in the UK & Ireland by GPTW.
Best Workplace for Wellbeing in the UK by GPTW.
Core values driven company that hires and rewards people who share its values.

Equal Opportunity

Version 1 is an equal opportunities employer.
Committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive.
Welcome applications from people of all backgrounds, identities and lived experiences, and value the different perspectives people bring including those shaped by disability and neurodiversity.
Want every candidate to have a positive and accessible recruitment experience.
If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. All requests will be considered carefully, respectfully and confidentially.