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About the Role
As a Presales Consultant for ULD Asset Tracking at SkyCell, you will serve as a technical subject matter expert, collaborating with Sales and Product teams to support air cargo customers through the pre-sales and implementation phases. You will engage with clients to understand their operational challenges related to ULD visibility and fleet utilization, translating these needs into solution designs, product demonstrations, and successful rollouts. Your role involves showcasing how SkyCell's IoT solutions address location visibility, utilization, and billing needs, ensuring a smooth and valuable customer rollout.
Responsibilities
- Serve as technical point of contact during pre-sales for ULD Asset Tracking opportunities, shaping value-driven solutions with Sales.
- Prepare and deliver tailored product demos, presentations, and workshops for prospective customers.
- Participate in technical discussions with customers on coverage, location accuracy, data flows, integrations, and reporting.
- Configure and manage demo environments and support the creation of proofs of concept or pilots.
- Translate customer requirements into solution concepts and support proposal creation, RFP responses, and technical documentation.
- Provide technical input into pricing, scope, and risk considerations during the sales process.
- Support handover from sold opportunity to live deployment with Implementation, Operations, and Customer Success.
- Guide deployment planning for customers, including logger onboarding, gateway placement, and zone/site configuration.
- Help troubleshoot early-stage technical issues, coordinating with Engineering and IoT teams.
- Support training, enablement, and adoption for warehouse operators, fleet managers, and technicians.
- Monitor early post-go-live performance against success criteria, escalating and helping resolve gaps.
- Partner with Product, Engineering, and Operations to ensure feasible, production-ready solutions.
- Stay informed on industry trends, air cargo/ULD regulations, and competitor positioning.
- Capture and relay field feedback to shape the product and engineering roadmap.
- Represent SkyCell at customer meetings, pilots, and industry events.
Requirements
- Bachelor's degree in Engineering, Supply Chain, Computer Science, or a related technical field — or equivalent experience.
- Proven experience in technical pre-sales, solution consulting, sales engineering, or implementation roles, ideally in air cargo, logistics, IoT, or asset tracking.
- Practical understanding of IoT hardware, gateway/network infrastructure, and data-driven visibility platforms.
- Experience with rollout/implementation: onboarding, configuration, early troubleshooting.
- Strong communicator across technical and non-technical audiences.
- Comfortable managing multiple workstreams across pre-sales and post-sale support.
- Willingness to travel for customer engagements and on-site rollouts.
- If you don't meet every requirement but bring relevant experience, we'd still like to hear from you.
Skills
- ULD Asset Tracking
- IoT loggers
- Gateway network
- SkyCell Asset Tracking software
- ULD visibility
- Fleet utilization
- Ground support equipment management
- Technical subject matter expert
- Solution design
- Product demonstrations
- Rollouts
- IoT hardware
- Gateway/network infrastructure
- Data-driven visibility platforms
- Onboarding
- Configuration
- Early troubleshooting
- Communication
Location
- UK
- Spain
- Poland
- Netherlands
Work Type
- Remote
- On-site
- Hybrid
Experience Level
- Proven experience in technical pre-sales, solution consulting, sales engineering, or implementation roles
Education Level
- Bachelor's degree in Engineering, Supply Chain, Computer Science, or a related technical field — or equivalent experience.
Benefits
- Flexible working hours
- Work-life balance
- Opportunities for career advancement
- Company-wide Events
- SkyWeek onboarding program
- Generous Maternity & Paternity Leave
- Generous annual leave package
- Local bank holidays
About the Company
- Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.
- Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.
- Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.
- Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.
- Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.
- You'll join a mission-led team building industry-leading solutions for air cargo asset visibility, where your work directly contributes to more efficient, sustainable global logistics.
- You'll have the unique opportunity to shape solutions from first customer conversation through to live deployment.
- We value curiosity, collaboration, and continuous improvement.
- We’re not just offering a job; we’re offering a chance to be part of something bigger.
- At SkyCell, you’ll help build a future where pharmaceutical delivery is efficient, sustainable, and transformative.
Equal Opportunity
- SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all.
- We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.