Assistant Store Manager (Retail) at The Boots Group | GB | Rezi

Assistant Store Manager (Retail) at The Boots Group

Assistant Store Manager (Retail)

The Boots Group · GB

Today

Assistant Store Manager (Retail)

The Boots Group · GB

7 hours ago
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About the Role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business grow and change for the better. Your days will be full of variety, involving customer service, store operations, and clinical activities such as patient pre-screening and dispensing. You will manage a team with diverse experience and clinical knowledge, helping them develop their skills and careers, while also completing management tasks like creating rotas, return to work reviews, and performance management. Boots will support you in completing industry-leading training programs to develop your clinical and leadership knowledge.

Responsibilities

  • Lead and inspire your team to deliver an exemplary customer journey.
  • Work closely with the Store Manager to create and deliver the commercial plan.
  • Be involved in customer service, store operations, and clinical activities.
  • Manage a team with a variety of experience and clinical knowledge.
  • Help team members develop their knowledge, skills, and shape their future careers.
  • Complete management tasks such as creating and maintaining rotas, return to work reviews, and performance management.
  • Support in completing industry leading ‘Step into Optics’ training programme.
  • Develop clinical knowledge.
  • Participate in leadership training programmes.

Requirements

  • Experience working in a customer facing role
  • Desire to learn
  • Led or coached a team
  • Experience working in a clinical environment

Skills

  • Customer service
  • Store operations
  • Clinical activities
  • Patient pre-screening
  • Dispensing
  • Accuracy checks
  • Team management
  • Rota creation
  • Return to work reviews
  • Performance management
  • Clinical knowledge development
  • Leadership

Location

  • Store

Work Type

  • Full-time

Experience Level

  • Assistant Manager

Benefits

  • Discretionary Quarterly bonus
  • Generous employee discounts for you and a second person
  • Clinical and Non-Clinical Career development opportunities
  • Enhanced maternity/paternity/adoption leave pay and gift card
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

About the Company

  • At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
  • We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
  • Join our team and let’s see what’s possible when we change for the better.

Equal Opportunity

  • We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
  • Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.