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About the Role
This role is responsible for maintaining a polished and inspiring showroom, delivering exceptional client experiences, and driving sales growth across multiple luxury interior design brands.
Responsibilities
- Maintain a polished and inspiring showroom that reflects the prestige of the SDG brands.
- Ensure every visitor connects with the DNA and story of each brand.
- Oversee stock, orders, and sampling to guarantee smooth service and client satisfaction.
- Support both London showrooms, bringing consistency and flexibility across locations.
- Deliver a standout welcome and hospitality that makes every client feel valued.
- Provide expert guidance, using collection books, brochures, and materials to match client needs.
- Create visual assets that help clients envision schemes and confidently confirm orders.
- Proactively source products and follow up with tailored proposals, costs, and lead times.
- Balance multiple demands under pressure while safeguarding an exceptional customer journey.
- Identify opportunities to upsell, cross-sell, and close sales across a wide client base.
- Strengthen long-term relationships with existing clients while actively growing new business.
- Keep CRM records accurate and insightful, supporting engagement and future sales.
- Promote SDG’s omnichannel platforms to expand reach and client access.
- Stay driven by results, targets, and commercial impact.
- Contribute ideas and insights in team meetings, highlighting trends, competitors, and opportunities.
- Support the planning and delivery of showroom events that showcase collections and inspire clients.
- Assist with daily scheduling and operations to keep the team running smoothly.
- Track and share KPIs to measure success and identify areas for growth.
- Deliver objectives on time with accountability and initiative.
- Prioritise effectively under pressure, maintaining both efficiency and accuracy.
- Bring positivity, creativity, and solutions-focused energy to the team.
Requirements
- A passion for our brands & products and knowledge of Interior Design
- Formal sales training would be a strong advantage
- Strong analytical and numerical skills
- Highly self-motivated individual, proactive and results orientated with a positive outlook
- Able to prioritise and work under pressure; efficiently and accurately
- Good negotiation skills
- Strong written and verbal communication skills with confidence dealing with clients and colleagues at all levels
- Demonstrable ability to present, influence and communicate effectively at all levels of the business
Skills
- Interior Design
- Sales
- Analytical skills
- Numerical skills
- Negotiation skills
- Written communication skills
- Verbal communication skills
- Presentation skills
- Influence skills
- Communication skills
- Computer skills
- Microsoft Office
- Outlook
- Word
- Excel
- PowerPoint
Location
- Voysey House (onsite)
Work Type
- Part Time
- 9 month FTC
- 3 days per week
- Onsite
Education Level
- Educated to GCSE A-C level as a minimum and/or equivalent
- Ideally BSc/BA in Business Administration, Finance or relevant field and/or equivalent
About the Company
- Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion.
- Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks.
- Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks.
- We also have a growing international licensing programme which supports our strategic global expansion.
Equal Opportunity
- We are committed to providing equal opportunities to all and we welcome applications from candidates with diverse backgrounds.