Werkstudent*in IT-Helpdesk (m/w/d) MVZ VIAVIE Psychotherapie GmbH
MVZ VIAVIE Psychotherapie GmbH · BE, DE
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About the Role
We are seeking a dedicated student assistant for our internal IT helpdesk at a modern psychotherapeutic care center. You will help our team keep digital workflows running reliably and gain practical experience in a diverse healthcare company.
Responsibilities
- First-level support for employees regarding devices, access, software, printers, and digital workflows.
- Support of key systems including Tomedo, Microsoft 365, OneDrive, Slack, and Apple/iOS.
- Setup and maintenance of user accounts, permissions, forms, and templates.
- Recording, processing, and follow-up of IT requests, including coordination with external service providers.
- Occasional updating of minor website content within the existing CMS, such as texts or team profiles.
- Checking for outdated content, broken links, and display issues, and maintaining brief internal guides.
Requirements
- Currently enrolled at a university, ideally in Computer Science, Business Informatics, or a comparable field of study.
- Proficient with Microsoft 365, cloud systems, and common IT applications, as well as Mac OS.
- Initial experience in IT support is welcome but not a prerequisite.
- Friendly, patient, structured, and solution-oriented approach to work.
- Ability to explain technical topics clearly and reliably follow up on requests.
- Careful handling of sensitive data, access, and permissions.
Skills
- Microsoft 365
- Cloud Systems
- IT Applications
- Mac OS
- IT Support
- CMS
Location
- Germany
Work Type
- Werkstudent:innenstelle
- Up to 20 hours per week
- Flexible scheduling around your studies
Experience Level
- Student Assistant
Education Level
- University enrollment
Benefits
- Varied working student position with direct practical relevance and thorough training.
- Up to 20 hours per week with flexible scheduling around your studies.
- Short decision-making processes and close collaboration in a appreciative team.
- Paid Deutschlandticket.
About the Company
- Modern psychotherapeutic care center.
- Diverse healthcare company.