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About the Role

We are seeking friendly, energetic, and customer-focused Salon Assistants to join our professional salon team. This role offers a fantastic opportunity to work in a premium, fast-paced hairdressing environment, delivering an exceptional guest experience. It is ideal for individuals with a passion for hair and beauty who enjoy working with people and are eager to grow within the industry.

Responsibilities

• Deliver consistently high standards of customer service.
• Meet and greet guests in a warm, professional manner.
• Offer beverages and ensure guests feel comfortable throughout their visit.
• Provide Aveda Sensory Experiences during appointments.
• Maintain guest confidentiality and professional conduct.
• Confidently talk guests through services and answer questions.
• Prepare for the day by reviewing service provider bookings.
• Shampoo and condition guests’ hair under the direction of stylists and colourists.
• Rinse colour and assist colourists at the basin.
• Support assistant blow-dry finishing services following Aveda guidelines.
• Observe and assist stylists to develop on-the-job knowledge.
• Stay up to date with seasonal trends and new techniques.
• Maintain cleanliness and organisation of styling stations, backwash areas, and colour bar.
• Ensure all tools, equipment, and work areas meet Aveda hygiene and visual standards.
• Follow all Aveda policies, procedures, and health & safety guidelines.
• Develop strong knowledge of Aveda products.
• Demonstrate and recommend products during backwash and blow-dry services.
• Build strong working relationships with stylists, assistants, reception, retail advisors, and management.
• Attend salon meetings, training sessions, and Aveda education events as required.
• Be available to work shifts, including late nights and weekends, in line with business needs.
• Attend all training days and education sessions.
• Complete structured learning modules within set timeframes.
• Work closely with salon educators to receive regular feedback.
• Support stylists and colourists to build practical, hands-on experience.
• Complete online and in-salon education to grow technical and creative knowledge.
• Develop core practical hairdressing skills on models.
• Complete theory assessments.
• Build competence in essential hairdressing services in line with industry and salon standards.
• Follow health & safety requirements and maintain professional conduct.
• Work under supervision to meet assessment criteria.

Requirements

• Genuine passion for hair and beauty.
• Eagerness to grow within the industry.
• Be available to work shifts, including late nights and weekends, in line with business needs.
• Attend all training days and education sessions.
• Complete structured learning modules within set timeframes.
• Work closely with salon educators to receive regular feedback.
• Support stylists and colourists to build practical, hands-on experience.
• Complete online and in-salon education to grow technical and creative knowledge.
• Develop core practical hairdressing skills on models.
• Complete theory assessments.
• Build competence in essential hairdressing services in line with industry and salon standards.
• Follow health & safety requirements and maintain professional conduct.
• Work under supervision to meet assessment criteria.

Skills

• Customer service
• Communication
• Product knowledge
• Teamwork
• Adaptability

Location

• Covent Garden, London

Work Type

• Full-time
• Apprenticeship

Experience Level

• Entry-level

Education Level

• NVQ Level 2 in Hairdressing

Salary/Compensations

• Competitive industry salary

Benefits

• 28 days holiday per year (minus bank holidays)
• Product discount/Staff Product Concession monthly credit spend allowance
• Salon/spa service discount
• Uniform allowance
• Employee Assistance Programme
• Benefits platform with exclusive discounts and offers
• Extensive Training & development offering

About the Company

• Established in 2001, the Aveda Lifestyle Salon & Spa is one of London’s most prestigious salons, located in the heart of Covent Garden.
• Home to over 70 hair and beauty experts, our philosophy centres around nurturing and developing creative talent.
• We are known for exceptional hair and beauty treatments delivered with environmental responsibility in mind.
• We proudly reflect Aveda’s core values, caring for the world we live in and harnessing the power of plants to create high-performance products and services.