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About the Role

The Amazon Strategic Account Services (SAS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection, and convenience across their business. The SAS team aims to leverage the full potential of each Selling Partner on Amazon by providing leading-edge strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners to achieve their goals. Our team will invent and innovate across technology, processes, and people to grow the program and enable scalable global solutions through direct cooperation with worldwide teams.

Responsibilities

Create and articulate compelling value propositions around SAS program and service offerings, highlighting unique benefits for sellers and aligning with strategic business goals.
Identify, qualify, and engage prospective Selling Partners by leveraging deep market insights, ensuring alignment with their specific needs and Amazon’s strategic priorities.
Manage a portfolio of Selling Partners through tailored strategies, clear timelines, and proactive communication—utilizing expertise in Amazon programs, tools, and processes to drive success.
Produce actionable business recommendations by analyzing customer data with advanced analytical tools, unlocking growth opportunities and maximizing seller potential.
Implement and track success metrics for sellers in your portfolio, using data-driven insights to guide decisions and surface untapped opportunities.
Prepare and present performance deep-dive sessions to facilitate strategic discussions on progress, challenges, and future plans with Selling Partners.
Develop expertise in the competitive landscape, including knowledge of complementary and competing product offerings, to inform strategic decision-making.
Lead cross-functional projects, such as competitive analysis, content development, and process/tool innovation, to enhance value for internal and external stakeholders.

Requirements

Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
5+ years of inside sales experience
Knowledge of procurement and source to pay methods at small and medium businesses
Experience influencing at all levels within an organization, particularly at the executive level
Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Skills

Consulting
Account management
Data analysis
Sales pipeline development
Relationship building
Process improvement
Program scaling

Location

Work Type

Full-time
In-office

Experience Level

5+ years

Education Level

Bachelor's degree or equivalent

Benefits

Dogs At Work program
Commuter benefits scheme
Subsidized health insurance for employees and their dependents
Salary continuance (income protection)
Life insurance

About the Company

Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.
Join one of LinkedIn's top-ranked companies in Australia and help shape the future of ecommerce alongside some of the brightest minds in the industry.

Equal Opportunity

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.