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About the Role
The AI Platform team's mission is to empower Mission Teams across GetYourGuide to build and operate production-grade LLM features independently. As the Senior Manager of our AI Platform team, you will lead the vision, strategy, and execution to enable and scale AI-powered features across all product areas. You will be responsible for building and evolving the centralized AI infrastructure that makes LLM development systematic, trustworthy, and accessible at scale.
Responsibilities
- Lead all hiring and performance management processes for your Engineering team.
- Drive high-impact projects and outcomes by managing the team's roadmap and portfolio allocation.
- Find and deliver solutions to complex technical challenges that span across multiple services and business domains.
- Establish and evangelize best practices for LLM development across Tech.
- Balance rapid innovation with production standards to ensure the platform enables speed without compromising quality, security, or reliability.
- Build strategic partnerships with key stakeholders across product, engineering leadership, and vendor relationships.
Requirements
- You have a strong sense of ownership, ensuring technical and product plans are aligned with your stakeholders, your team, and organizational and company goals.
- You approach complex topics with an open mind and a focus on simplicity, particularly when navigating the rapidly evolving AI landscape.
- You bring a strong engineering background in platform engineering, infrastructure, or developer tooling, enabling you to evaluate complex technical decisions related to abstractions, evaluation systems, and safety mechanisms.
- You actively lead and contribute to technical, design, and product discussions within your team's domain, balancing innovation velocity with production reliability standards.
- You are passionate about building and developing a high-performing engineering team—mentoring, coaching, and empowering engineers to tackle novel challenges in the AI space.
- You excel at evangelism and education, building confidence and capability across technical teams through documentation, workshops, and hands-on collaboration.
Skills
- platform engineering
- infrastructure
- developer tooling
- LLM development
- prompt engineering
- evaluation systems
- AI safety mechanisms
- technical evangelism
- education
Location
- Berlin HQ
- New York
- Bangkok
Work Type
- Hybrid
- Work from anywhere in the world for 30 days per year
Experience Level
- Senior Manager
- Experience building platform infrastructure or developer tooling
- Experience working with LLMs in production environments
- Experience working in a startup or high-growth environment
- Experience operating as a technical product manager/owner
- Track record of successful technical evangelism and education initiatives
Benefits
- Annual personal growth budget and mentorship programs
- Work from anywhere in the world for 30 days per year
- Hybrid working approach
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation and fitness budget
- Discounts for you, your friends, and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
About the Company
- Change the way the world travels
- Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world.
- Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
- Ready to unlock your potential with a community of fellow explorers?
Equal Opportunity
- We’re an equal opportunities employer
- Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
- Please refrain from including your picture and age with your application.