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About the Role
This role supports the Practice Management team in running large practice groups and contributing to firmwide strategic projects, ensuring smooth operations and process improvements through collaboration with partners, lawyers, and business teams.
Responsibilities
- Provide high-level coordination and support for partner meetings, including agenda preparation, note-taking, action management, and coordination of attendees and speakers.
- Coordinate department/team meetings, including agenda preparation, guest invitations, and briefing.
- Coordinate work allocation within practice groups to balance workloads and maximize efficiency.
- Ensure smooth onboarding of new joiners by delivering practice group inductions and collaborating with HR.
- Improve processes in collaboration with Practice Support Managers and other Business Teams.
- Support the delivery of aspects of practice group business plans and oversee aspects of practice group budgets.
- Coordinate and document changes for new joiners, promotees, and returners, liaising with HR.
- Collaborate closely with HR on people matters across the employee lifecycle, including recruitment, development, feedback gathering for appraisals, and objective setting.
- Prepare department updates on joiners, leavers, and secondments.
- Manage client secondment requests end-to-end, including reverse secondments, liaising with the practice, other Business Teams, and clients.
- Coordinate fee earner resource-sharing requests across practice groups for busy periods or absence cover.
- Monitor utilisation across the practice, identify trends and concerns, and report to supervisors or Heads of Departments.
- Identify reporting errors and work with relevant teams to resolve them.
- Respond to queries from lawyers and partners regarding individual or team utilisation.
- Support understanding of and adherence to the time recording policy.
- Maintain and improve the Practice Management team’s intranet pages.
- Support the Practice Director on projects, including developing and implementing a new pro bono strategy.
- Work with the Emerging Talent Manager on paralegal role design and resourcing.
- Streamline communications from Business Teams to the practice.
Requirements
- Experience working as a Practice Manager or Practice Advisor, ideally within a law firm or professional services environment.
- Proactive self-starter with a can-do attitude.
- Well organised with excellent attention to detail.
- Comfortable navigating new areas and working fluidly with colleagues across functions.
- Able to build effective and trusting relationships quickly at all levels.
- Strong influencing skills, including the confidence to provide constructive challenge.
- Openness to adjust approaches based on feedback.
- Desire to make a difference and feel part of the firm's experience.
Skills
- Business management
- Meeting coordination
- Note taking
- Action management
- Work allocation
- Onboarding
- Process improvement
- Budget oversight
- HR collaboration
- Secondment management
- Resource sharing coordination
- Utilisation monitoring
- Reporting error resolution
- Time recording policy adherence
- Intranet maintenance
- Project support
- Pro bono strategy development
- Paralegal role design
- Communication streamlining
Location
- London
Work Type
- Fixed Term Contract
- Hybrid Working
- Part-time options available
Experience Level
- Mid-level
Benefits
- Impact-Driven Purpose
- Climate Programme
- Inclusion and Diversity
- Flexible and Hybrid Working
- Green pensions
- IVF support
- Private healthcare
About the Company
- We align profit with social purpose to create lasting positive impact for our people, communities, and planet.
- Through our Climate Programme, we reduce environmental impact and drive a just transition to net zero.
- We foster a diverse, inclusive culture where creativity and innovation thrive.