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About the Role
As a Field Service Engineer, you’ll be visiting customers in their homes across Harrow, Uxbridge and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
Responsibilities
- Visiting customers in their homes
- Fixing appliance issues
- Managing time effectively
- Keeping customers and colleagues updated on progress
- Monitoring stock levels in the van
Requirements
- Full, valid driving licence required
- Self-motivation
- Strong technical skills
- Strong customer service skills
- Ability to lift & manoeuvre heavy objects
- Ability to work in restricted spaces
- Regularly engage hand dexterity
- Regularly engage colour vision
- Ability to distinguish between live, neutral and earth wires
Skills
- Communication skills
- Organisational skills
- Technical skills
- Customer service skills
Location
- Harrow
- Uxbridge
- Surrounding areas
Work Type
- Field Service
- Full-time
Experience Level
- Experience as a White Goods Engineer preferred
- Minimum of 6 months recent White Goods Engineering experience accepted
Education Level
- City and Guilds-assured in-house training provided
Salary/Compensations
- £42,337 - £47,020 (inclusive of London Allowance)
- £35,124 per annum starting salary for candidates without White Goods/ Domestic Appliance experience
- £39,807 per annum once fully trained and minimum requirements are met
- £39,807 per annum starting salary for candidates with a minimum of 6 months recent White Goods Engineering experience
- London allowance of up to £7,213 per annum
- Bonus potential of up to £2,500 per annum
Benefits
- Competitive benefits package
- Bonus incentives for upselling products
- Enhanced rate over time
- Up to 6% pension contribution
- Brilliant staff discounts on products
- Discounts at a range of retailers, entertainment, and days out
About the Company
- Represents three incredible brands.
- Offers the most competitive benefits package in the industry.
- Provides autonomy over work.
- Offers satisfaction of helping customers in need.
- Has the strength of its brands behind employees.
- Fosters a culture of high-performance.
- Provides freedom to drive career.
- Has a shared ambition to inspire and delight every customer.
Equal Opportunity
- Commitment to diversity and inclusion ensures ideas, perspectives and experiences of all colleagues support a culture of learning and attracts world-class talent.
- Welcome applications from all sections of the community.
- Candidates will be equally assessed and selected based on objective criteria.
- Offers of employment are subject to testing to ensure candidates can comply with basic health and safety requirements.