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About the Role

As the Head of Technical Partner Management for North-Western Europe, you will own the regional P&L impact of partner technical engagement, leading a team of Technical Partner Managers. You are accountable for partner success, ensuring every partner has a knowledgeable liaison driving adoption and retention, and for team excellence, fostering a high-performing, self-sufficient team. You will set the regional vision, define the operating model, coach your team, and collaborate with Channel and Sales leadership to drive revenue growth.

Responsibilities

Own the North-Western partner engagement operating model end-to-end.
Drive team performance through structured development plans, performance management, and career growth conversations.
Identify performance gaps and close them through targeted coaching, enablement, and structured feedback.
Balance business-unit-focused partner allocation with cross-regional initiatives and specialist activities.
Ensure every partner in the region has a designated Technical Partner Manager with clear accountability and engagement cadence.
Track and act on partner engagement quality, including satisfaction metrics, technical feedback, and engagement health.
Lead or co-lead executive engagements and strategic reviews with complex or high-value partners.
Champion partner technical satisfaction and renewal readiness as measurable team outcomes.
Partner with the Head of South-Eastern Technical Partner Management to align strategies, share best practices, and ensure Europe-wide consistency.
Collaborate with Channel, Services, Solutions, and Product leadership to align technical partner engagement with broader business strategy and revenue targets.
Represent the North-Western region in Technical Partner Management governance and strategic planning forums.
Own recruitment, onboarding, and integration of new Technical Partner Managers as the team scales.
Design team-specific training and development plans in collaboration with specialist teams.
Drive team members to build relevant specialist capabilities aligned to partner portfolio needs.
Establish peer-learning forums and cross-business-unit knowledge-sharing to compound team capability.

Requirements

5+ years in technical partner management, channel engineering, solution architecture, or equivalent technical leadership.
Direct experience in people management or team leadership, including direct reports, mentoring, and performance management.
Working knowledge of cybersecurity solutions (Endpoint, Cloud, Network, SIEM, threat intelligence).
Experience managing distributed, multi-region teams.
Strong cross-functional influence and stakeholder management skills.
Fluent English required.
Understanding of partner business models and their service catalogue.
Fluency in German, French, Dutch, or a Scandinavian language.
Experience in Germany, Austria, Switzerland, the United Kingdom and Ireland, the Netherlands, or Western European markets.
Understanding of the Microsoft partner ecosystem and TrendAI Vision One platform.
Experience helping partners transition from product reselling to service-based business models.

Skills

Technical Partner Management
Channel Engineering
Solution Architecture
Team Leadership
People Management
Cybersecurity Solutions
Endpoint Security
Cloud Security
Network Security
SIEM
Threat Intelligence
Distributed Team Management
Cross-functional Influence
Stakeholder Management
English Fluency
Partner Business Models
Partner Service Catalogues
German Language Fluency
French Language Fluency
Dutch Language Fluency
Scandinavian Language Fluency
Western European Market Experience
Microsoft Partner Ecosystem
TrendAI Vision One Platform
Transitioning Reselling to Service Models

Location

Germany
Austria
Switzerland
Netherlands
Sweden
Denmark
Norway
Finland
United Kingdom
Ireland

Work Type

Full-time

Experience Level

5+ years in technical partner management, channel engineering, solution architecture, or equivalent technical leadership
Direct experience in people management or team leadership

Benefits

Competitive package
Professional development budget
Collaborative, cross-border team environment

About the Company

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.
Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world.
Our diversity and multicultural workforce are key contributing factors to our success across the globe.
We like to have fun while taking our culture seriously.

Equal Opportunity

We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status.
We do not allow discrimination or harassment of any kind.