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About the Role
An experienced sales support administrator or junior manager of sales administration is required to provide the highest level of response and sales support to customers of Taylor Hobson Japan.
Responsibilities
- Make direct communications with customers in order receiving and invoicing processes.
- Process purchase orders through internal liaison.
- Issue sales transaction invoices.
- Verify orders, including customer information and payment details.
- Contact customers by phone, email, Teams, or in person to answer queries and obtain missing information.
- Maintain and update orders & sales records.
- Compile and report periodic sales & order numbers and statistics.
- Issue and submit quotations upon receipt from Sales Manager.
- Provide support to National Sales Manager upon request.
Requirements
- Bachelor’s degree.
- Experience as sales administrator, sales logistics, or internal customer support, or manager of those job functions.
- Proficiency in PC skills including OMS, MS Outlook, Word, Excel, PowerPoint, and Teams.
- Strong B2B business communication skills.
- Proficiency in reading and writing English.
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and reduce costs.
- Ability to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Skills
- OMS
- MS Outlook
- Word
- Excel
- PowerPoint
- Teams
- B2B communication
- English (reading and writing)
- English (listening and speaking)
- AI tools
- Incoterms
- Importing & exporting paperwork
Location
- Japan
Work Type
- Full-time
Experience Level
- Experienced sales support administrator
- Junior manager of sales administration
Education Level
- Bachelor’s degree
Benefits
- Commitment to future career development and internal promotion.
- Working with worldwide technology in Optics and Optics Metrology.
- Continuous training provided using world-class manufacturing tools and equipment.
- Fun, relaxed, supportive working environment.
- International travel and local teamwork with international colleagues.
About the Company
- Established in 1886, Taylor Hobson is the world leader in surface and form metrology.
- Developed the first Roundness and Surface Finish measuring instruments.
- Provides contact and non-contact measurement solutions for demanding applications globally.
- A truly global ultra-precision metrology company with a worldwide infrastructure.
- Pioneers continually developing products for next-generation technologies in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical, and Renewable Energy.
- World-leading brands include: Talyrond®, Form Talysurf® PGI, Form Talysurf® i-Series, Surtronic®, LUPHOScan, Formalysurf® PGI Optics, Talyvel®, Autocollimators, Micro-Alignment Telescope and AMECare.
- Part of the Ultra Precision Technologies Division of AMETEK, Inc., a global manufacturer of electronic instruments and electromechanical devices.
- Website: www.taylor-hobson.com