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About the Role
The Party Coordinator serves as the 'First Point of Contact' for guests, working with them to design food, drink, and attraction packages for various group events.
Responsibilities
- Sell fun and design event packages for parties, church events, sports groups, and corporate team building.
- Respond to all leads in a timely fashion, same to next business day.
- Book sales three (3) months in advance.
- Ensure an excellent customer experience.
- Resolve conflict quickly and fairly.
- Sell event packages and follow up with guests to ensure expectations were exceeded.
- Work with the Park Team to deliver an excellent guest experience for all groups.
- Drive financial results in the store.
- Maintain a well-maintained, safe, secure, and sanitary environment.
- Perform other duties as assigned, meeting needs, sharing ideas, and assisting team members.
Requirements
- Love working in a fast-paced, multi-faceted Family Entertainment scene.
- Be outgoing and personable with excellent verbal and written communication skills.
- Love talking to and selling value-add to customers.
- Have the ability and willingness to resolve conflict quickly and fairly.
- Be able to represent the company with FUN and ENERGY.
- Be passionate about winning.
- Be able to work Saturday, Sunday and/or evening shifts during the week.
Skills
- Sales
- Customer Service
- Communication
- Conflict Resolution
- Relationship Building
- Energy
- Positive Attitude
Location
- Albany
Work Type
- Full-time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
About the Company
- Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment.
- The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world.
- Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Equal Opportunity
- Urban Air Albany is an equal opportunity employer.