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About the Role
The Associate Account Manager's primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.
Responsibilities
- Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners
- Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
- Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
- Secure deals and promotions to support the brands’ merchandising and marketing efforts
- Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of offerings
- Execute effectively based on KPI metrics
- Guide and support Hotel Partners to deliver the best traveler experience
- Promote self-service
- Conduct regular self-learning to improve skills
- Travel for partner visits 0-20% of the time
Requirements
- 0-2 years of experience in account management, partner/client success, consultative sales, or related field
- Proficient in English language skills
- Passionate about travel
- Work independently and collaboratively with a diverse team
- Possess a strong appetite for innovative technology, a fast-changing business environment, and data-driven decision-making
- Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by TPM leadership team
- Continue to follow up when facing testing situations
- Present ideas and directives clearly and persuasively, both written and verbally
- Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
- Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
- Possess a growth mindset, consistently using feedback to improve in role
- Relationship builder; earns the confidence of others
- Bridges and sustains solid partnerships based on mutual support through a collaborative style
- Drive for results
Skills
- Revenue management advice
- Marketing opportunities on the Expedia Group marketplace
- Analytical skills
Location
- San Francisco
Work Type
- Flexible work model
Experience Level
- 0-2 years
Salary/Compensations
- $77,500.00 to $108,500.00
- Potential to increase pay up to $124,000.00 based on performance
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Employee Assistance Program
- Wellness and travel reimbursement
- Travel discounts
- International Airlines Travel Agent Network (IATAN) membership
- Exciting travel perks
- Generous time-off
- Parental leave
About the Company
- Expedia Group brands power global travel for everyone, everywhere.
- We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners.
- Our diverse, vibrant, and welcoming community is essential in driving our success.
- Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
- Across our brands and business, we help travelers explore the world with confidence and ease.
Equal Opportunity
- Expedia is committed to creating an inclusive work environment with a diverse workforce.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
- This employer participates in E-Verify.
- The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.