Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Dispatcher role.
Rezi rewrites your resume against First Student's job description. Free.
Tailor your resume to this Dispatcher role.
Rezi rewrites your resume against First Student's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Dispatcher posting at First Student — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Dispatcher posting at First Student — free, in seconds.
About the Role
GVC II is seeking a dependable and organized Dispatcher to support daily transportation operations. This fast-paced role involves coordinating routes, communicating with drivers and monitors, responding to service issues, and making real-time adjustments to ensure safe and on-schedule transportation.
Responsibilities
- Assist with daily routes, schedules, and driver assignments
- Coordinate and monitor radio and telephone traffic
- Communicate route changes, delays, call-outs, and other operational updates
- Work with drivers and monitors to resolve service issues
- Respond to customer questions and complaints and help identify solutions
- Serve as a liaison between customers, drivers, monitors, and local operations
- Help resolve pickup and drop-off issues in real time
- Maintain accurate dispatch logs, records, and operational documentation
- Coach and provide direction to drivers and monitors as needed
- Assist with backup driving when required
- Perform clerical and administrative duties related to transportation operations
- Support special projects and other operational needs as assigned
- Assist with supervision of daily transportation operations
Requirements
- 1–2 years of relevant experience preferred
- Dispatch, transportation, terminal, or professional driving experience preferred
- Knowledge of radio dispatch procedures
- Ability to remain organized and make decisions in a fast-paced environment
- Ability to manage multiple priorities and meet deadlines
- Comfortable communicating by phone and two-way radio
- Basic computer skills
- Dependable attendance and punctuality
- Ability to meet applicable DOT physical and drug-testing requirements when required for the position
- English proficiency required for training, safety communications, company policies, employment documents, and other job-related communications.
Skills
- Strong communication and customer service skills
Location
- Bronx, NY
Work Type
- Full-Time
- 40 Hours per Week
Education Level
- High school diploma or equivalent
Salary/Compensations
- $22.00/hr
Benefits
- Paid vacation, personal days, and holidays
- Medical, dental, and vision coverage
- 401(k)
- Company-paid life insurance
- $500 employee referral bonus
- Opportunities for advancement within transportation operations
About the Company
- At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day!
- Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II.
- Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- First is also committed to providing a drug-free workplace.
- First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law.
- Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.