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About the Role
The Web Program Manager supports Expedia Group B2B’s partner web ecosystem across content, user experience, and operations. This role acts as a connective point across a complex, multidisciplinary team, translating business needs into clear priorities, well-managed execution, and roadmap decisions to focus on high-value work.
Responsibilities
- Manage the partner web roadmap as a single source of truth, lead quarterly planning cycles, sequence commitments against available capacity, and communicate trade-offs when demand exceeds capacity.
- Build and maintain a capacity model across authoring, development, content, design, and agency resources, adjusting plans to address bottlenecks and prevent over-allocation.
- Own the project intake process by standardizing request information, assessing feasibility, routing work into the appropriate workflow, and communicating prioritization decisions to requestors.
- Establish clear stakeholder communication cadences, including status updates, roadmap reviews, and planning sessions, while proactively surfacing risks, blockers, and dependencies.
- Coordinate execution across authoring, development, design, content, creative, engineering, and operations teams to ensure smooth handoffs and consistent project management practices.
- Manage an operations team of three, including goal setting, coaching, onboarding, task allocation, performance check-ins, and contractor relationship management in partnership with vendor management and procurement.
Requirements
- 5+ years of program or project management experience, preferably in a web, digital, marketing operations, or partner marketing environment.
- Proven track record of roadmap planning, capacity modeling, prioritization, and delivery coordination for multidisciplinary teams.
- Skilled at presenting trade-offs to senior leaders, managing expectations across competing priorities, and building strong relationships with creative, engineering, content, and operations partners.
- Experience with web content management systems and digital production workflows; experience with Adobe Experience Manager or a similar platform is a plus.
- Proficient with program management tools such as Smartsheet, Jira, or equivalent resource management platforms.
- Familiar with agile or scrum methodologies.
- Communicate clearly in writing and verbally.
- Facilitate focused planning meetings.
- Build structure in ambiguous environments.
- Manage or mentor direct reports.
- Balance people leadership with hands-on program management.
Skills
- Program Management
- Project Management
- Web Content Management Systems
- Digital Production Workflows
- Adobe Experience Manager
- Smartsheet
- Jira
- Agile Methodologies
- Scrum Methodologies
- Communication
- Meeting Facilitation
- Stakeholder Management
- People Leadership
Location
- Austin
Work Type
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- $110,500.00 - $155,000.00
- Potential to increase pay up to $177,000.00 based on sustained performance.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Employee Assistance Program
- Wellness reimbursement
- Travel reimbursement
- Travel discounts
- International Airlines Travel Agent Network (IATAN) membership
About the Company
- Expedia Group helps travelers explore the world, one journey at a time.
- Expedia Group is a global travel company powered by passionate people, trusted partnerships, and leading technology.
- We connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
- Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.
- Across our brands and business, we help travelers explore the world with confidence and ease.
Equal Opportunity
- Expedia is committed to creating an inclusive work environment with a diverse workforce.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.
- This employer participates in E-Verify.
- The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.