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About the Role

Serve as one of the Regional Leads for Front Office Trading Services (FOTS), providing leadership for the Markets Sales & Trading support model. This role reports to the Global Head of Front Office Trading Services and is responsible for leading FOTS support functions across Foreign Exchange and Financing Solutions in North America, EMEA, and APAC.

Responsibilities

Lead the regional FX Front Office Trading Services (FX FOTS) teams across APAC, providing support for FX Products and Services in a scalable, controlled, and client-focused operating model.
Support the strategic build-out of the APAC Financing Solutions FOTS team and operating model by partnering with global FOTS leadership and stakeholders across Agency Lending, Prime Brokerage, and Secured Financing to deliver scalable support, operational excellence, and consistent client experience across the region.
Serve as a Regional Lead while contributing to the global FOTS strategy, ensuring processes, training, client support models, and operating procedures are developed with a global-first approach and consistently executed across all regions.
Partner with FX Sales & Trading and eFX teams, leading front-office support for post-trade lifecycle activities, exception management, workflow execution, and operational risk oversight across FX products.
Drive timely resolution of trade, booking, account, balance, and workflow exceptions while managing client, market, and product-specific support activities in partnership with Operations, Technology, Risk, and Client Service teams.
Review and enhance support processes, controls, escalation frameworks, and service standards to ensure operational excellence, regulatory compliance, and effective risk management.
Lead operational readiness for new products, systems, and workflow enhancements, including testing, implementation support, procedure development, and adoption across regional and global organization.
Drive continuous improvement, control enhancement, and issue remediation initiatives to strengthen resiliency, reduce operational risk, and improve client and business outcomes.
Lead and develop a high-performing regional team through talent development, succession planning, cross-training, and a culture of accountability, client focus, collaboration, and continuous improvement.

Requirements

Demonstrated ability to lead geographically distributed teams across APAC while fostering a culture of accountability, operational excellence, partnership, and continuous improvement.
Proven ability to build trusted relationships with Sales & Trading, clients, counterparties, and business partners to deliver exceptional service, solve complex challenges, and support business growth.
Deep understanding of the operational, market, and regulatory environment supporting FX Sales and Trading businesses, with a strong commitment to risk identification, escalation, governance, and effective control frameworks.
Track record of driving process optimization, technology adoption, organizational transformation, and operational efficiency initiatives while maintaining a strong focus on execution quality and client outcomes.
10+ years of experience within financial services, capital markets, foreign exchange, secured financing, trading support, middle office, or front-office operations, including leadership responsibility.
Demonstrated expertise in FX post-trade lifecycle management, exception management, operational risk oversight, and client service within sales and trading business lines.
Proven track record leading globally distributed teams and operating models across multiple regions, with experience managing senior stakeholders and partnering effectively with Sales & Trading, Risk, Operations, Technology, and Client Management functions.
Strong understanding of FX products and services, market infrastructure, and regulatory environments, with the ability to balance business growth, client service, operational excellence, and risk management within a highly controlled environment.
Exposure to front office support or Trading across Financing Solutions products is a plus.

Skills

Foreign Exchange
Financing Solutions
Markets Sales & Trading
Front Office Trading Services
Agency Lending
Secured Financing
Prime Services
Post-trade lifecycle management
Exception management
Client- and market-specific workflows
Inquiry management
Production readiness
Operational excellence
Risk management
Regulatory compliance
Change leadership
Process optimization
Technology adoption
Organizational transformation
Operational efficiency

Location

North America
EMEA
APAC

Work Type

Full-time

Experience Level

Vice President
10+ years of experience

Education Level

Bachelor's degree
MBA or equivalent preferred

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks

About the Company

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Join us in shaping the future.

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.