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About the Role
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking a Technical Services Supervisor for our Long Island City Team. You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Responsibilities
- Serve as the primary technical resource for service technicians and SSRs
- Provide advanced HVAC troubleshooting and field support
- Support equipment startups, commissioning, and complex repairs
- Review service opportunities and develop technical solutions
- Manage warranty claims, documentation, and recovery efforts
- Assist with estimating, scope reviews, and technical risk assessments
- Mentor, coach, and develop service technicians
- Conduct field visits to support technicians and resolve escalations
- Ensure compliance with safety standards, building codes, and company policies
- Coordinate technician schedules, project execution, and resource planning
- Review service reports and validate repair recommendations
- Support preventative maintenance programs and service agreement commitments
- Identify repair, retrofit, and equipment replacement opportunities
- Partner with Service Sales to deliver customer-focused solutions
- Develop technician training plans and support ongoing certifications
- Monitor departmental performance, including revenue, labor utilization, and warranty recovery
- Maintain oversight of tools, vehicles, equipment, and warehouse inventory
Requirements
- Associate’s degree OR relevant experience paired with a technical/trade school HVAC certification
- 2-4 years of people leadership experience
- 5+ years of commercial HVAC service experience
- Knowledge of HVAC system types, application methods, and operational performance within commercial and industrial projects
- Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law.
- Safety-sensitive positions may require cannabis (marijuana) testing.
- All testing and employment decisions will comply with applicable federal, state, and local laws.
Location
- Long Island City
Work Type
- In office/Field
Experience Level
- 2-4 years of people leadership experience
- 5+ years of commercial HVAC service experience
Education Level
- Associate’s degree
- Technical/trade school HVAC certification
Salary/Compensations
- $87,800.00 - $144,800.00
Benefits
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer match
- Paid time off and company paid holidays
- Paid sick time in accordance with the federal, state and local law
- Tuition Reimbursement after 6 months of continuous service
About the Company
- Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!
- Daikin Applied believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
- If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!