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About the Role

This position will manage and provide compliance oversight for the City's Contract Monitoring Program and the expansion of the Vendor Performance Evaluation (VPE) Program, specifically the evaluations for the General Goods and Services contracts. This position will also be responsible for leading procurement-related program projects and process improvement including the development of policies, procedures, and guides aligned with City, State, and Federal requirements. Additional responsibilities include creating and delivering informational and training presentations for internal and external stakeholders.

Responsibilities

Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws.
Determines program metrics and resource requirements.
Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals.
Manages, coordinates, and implements contracts/projects associated with assigned programs.
Monitors contracts to ensure contract goals are met in accordance with City, State, and/or Federal laws.
Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; negotiates settlement agreements; and assists with resolving appeals and claims.
Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs.
Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, Federal officials, vendors, and other stakeholders.
Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management, to other departments, and to the federal government.
May provide leadership, work assignments, evaluation, training, and guidance to others.

Requirements

Knowledge of applicable Federal, State, and Local laws.
Knowledge of contracts including contract language, terms, conditions, etc.
Knowledge of City practices, policies, and procedures.
Skill in oral and written communications.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in negotiation.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other City employees and the public.
Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
Ability to interpret policies, procedures, and regulations.
Ability to impartially summarize and evaluate factors related to contracts.
Ability to resolve complex, contractual issues.
Ability to train others.
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field.
Experience may substitute for education up to the maximum of four (4) years.
Graduation with a Master’s degree from an accredited college or university may substitute for required experience up to two (2) years.
Experience creating, managing, and improving programs for internal and external stakeholders.
Experience managing projects including developing plans, coordinating stakeholders, tracking deliverables, identifying risks, and supporting implementation.
Experience establishing metrics, analyzing performance or compliance data, identifying trends, and preparing reports related to contract monitoring requirements.
Experience developing and delivering informational and training presentations for internal and external stakeholders.
Experience providing technical guidance and collaborating with stakeholders to support compliance and program improvement.
Strong communication, organizational, and analytical skills, with the ability to manage multiple priorities and deadlines.
Understanding of public administration and government contracting methods and contract management best practices.
The ability to travel to more than one work location.

Skills

Oral and written communications
Handling multiple tasks and prioritizing
Using computers and related software applications
Data analysis and problem solving
Negotiation
Working with frequent interruptions and changes in priorities
Establishing and maintaining good working relationships
Exercising good judgment, tact, and diplomacy
Maintaining confidentiality
Interpreting policies, procedures, and regulations
Impartially summarizing and evaluating factors related to contracts
Resolving complex, contractual issues
Training others
Program management
Contract monitoring
Technical support
Stakeholder coordination
Data analysis
Report preparation
Presentation development

Location

721 Barton Springs Rd, Austin, TX 78704

Work Type

Full-time
Telework opportunities may be available after an initial training period

Experience Level

4 years of experience in a related field
Master’s degree may substitute for up to 2 years of experience

Education Level

Bachelor’s degree in Business Administration or Public Administration
Master’s degree

Salary/Compensations

$68,780.00 - $85,980.00

Benefits

Generous leave
Work-life balance programs
Extensive benefits
City of Austin Employees' Retirement System
Public transit access
Bike-friendly infrastructure
Wellness programs
On-site fitness centers
Mental health support
Professional development opportunities
Leadership opportunities

About the Company

Austin Financial Services provides a variety of financial services and programs to residents, vendors, and City departments.
Our mission is to serve as a trusted steward of public resources with integrity and accountability to ensure a fiscally sound city.
Our staff supports a wide variety of financial processes, including preparing the annual budget and annual fiscal report, procurement processes, franchise agreements, real estate transactions, and overseeing the City’s investment portfolio and debt management.
As an internal support function within the larger City organization, AFS is proud to serve and act as a leader in financial management to its partner departments.
At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
We strive to fulfill our commitment as public servants, grounding our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
The City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.