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About the Role
The Client Marketing Associate (CMA) will support the local Client Marketing Manager in executing marketing strategies to achieve annual and long-term marketing and business goals, significantly enhancing the client experience for Japan/Korea institutional and retail (financial intermediary) clients.
Responsibilities
- Execute local marketing campaigns and initiatives across digital, events, and brand marketing channels.
- Coordinate client communications, website updates, collateral, and localization of marketing materials.
- Manage email marketing and lead generation campaigns through Salesforce.
- Track campaign performance and prepare reporting on marketing and lead generation metrics.
- Collaborate with Japan-based and regional Europe Asia Client Group (EACG) marketing teams, communicating effectively in English to support a cross-border operating model.
- Coordinate with internal stakeholders, public relations teams, agencies, and vendors to ensure quality and timely execution of marketing activities.
- Support a consistent client experience across marketing touchpoints and contribute to continuous improvements in marketing effectiveness.
Requirements
- 2-5 years of marketing experience, preferably within financial institutions (e.g., asset management, securities brokerage firm, insurance) in Japan.
- Comfortable working with a broad variety of stakeholders.
- Ability to manage through ambiguity and in a fast-moving environment.
- Strong written and oral communication skills in Japanese (native).
- English written and oral language ability is a must.
Skills
- Modern client experience and marketing factors (digital, mobile, social, and data/analytics).
- Events – experience with planning, budgeting for and project managing events.
- Advertising – digital, social, programmatic, print.
- Multi-tasking and project management.
- Salesforce
Location
- Japan
Work Type
- Flexible work options
Experience Level
- 2-5 years
Salary/Compensations
- Competitive salary
- Bonuses
- Individual annual performance bonus
- Capital's annual profitability bonus
- Retirement plan where Capital contributes 15% of eligible earnings
Benefits
- Generous time-away
- Health benefits from day one
- 2-for-1 matching gifts for charitable contributions
- Opportunity to secure annual grants for organizations
- On-demand professional development resources
- Company-funded retirement contribution
About the Company
- At Capital Group, the success of the people who invest with us depends on the people in whom we invest.
- We offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers.
- Through nine decades, our goal has been to improve people’s lives through successful investing.
- More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day.
- We live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.
Equal Opportunity
- We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment.
- Our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.