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About the Role
The Support Technician will assist with ensuring the proper operation and performance of customers’ heating/air conditioning systems in a residential environment.
Responsibilities
- Familiar with the sequence of operations for heating/air conditioning/refrigeration systems and related equipment and/or components for the purpose of ensuring proper operation of equipment.
- Maintains tools, supplies and/or equipment for the purpose of ensuring the availability of items and equipment is in safe operating condition.
- Manage and maintain appropriate inventory ensuring availability of required parts and equipment on an ongoing basis.
- Requests equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
- Must be able to work independently or as part of a team and have good customer communication skills.
- May be assigned other duties as needed.
Requirements
- Minimum requirement is a High School Diploma or General Education Degree (GED).
- Universal Certification for recovery and installation of refrigerants, Type 1 and Type 2.
- Valid Driver’s License.
- Ability to speak, read, and write English in a proficient manner.
- Must be familiar with and able to utilize electronic equipment, including a computer, for queries and accurate data entry.
- Demonstrated knowledge and competency in operation, service and use of a variety of HVAC systems, equipment and related components.
- Regularly required to listen, talk and hear.
- Frequently required to use hands or fingers, handle or feel objects, tools, or controls.
- Occasionally required to stand; walk; sit; and reach with hands and arms.
- Must occasionally lift and/or move up to 15 pounds.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
Skills
- Customer communication skills
- Computer proficiency
- HVAC systems operation and service
Education Level
- High School Diploma or General Education Degree (GED)
Salary/Compensations
- $22.87/hr
Benefits
- Comprehensive list of benefits provided below.
Equal Opportunity
- HomeServe USA is an equal opportunity employer.