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About the Role
The Consumer Digital team is seeking a Technical Product Manager to define and deliver innovative digital experiences across UnitedHealth Group's consumer-facing platforms. This role involves partnering with cross-functional teams to understand consumer needs, translate opportunities into technical features, and lead teams to deliver customer-focused solutions. You will leverage AI tools and product data to improve digital experiences and contribute to responsible AI development.
Responsibilities
- Partner with business product, UX, analytics, engineering, architecture, and domain stakeholders to understand consumer needs, business objectives, product performance, and emerging opportunities.
- Translate roadmaps and features into clearly defined product requirements, user stories, technical requirements, acceptance criteria, dependencies, and measurable success indicators, using AI tools.
- Own and maintain an executable feature backlog across web and mobile experiences, prioritizing work based on consumer value, business outcomes, product data, technical feasibility, dependencies, and delivery considerations.
- Partner with engineering and architecture to understand end-to-end system flows, technical constraints, integration needs, and solution options, and translate them into executable product requirements.
- Support execution from discovery through launch by coordinating requirements, dependencies, readiness activities, and stakeholder alignment within the assigned product area.
- Identify and manage product delivery risks, issues, and dependencies within the assigned product area, partnering with affected teams to support timely resolution and escalating when appropriate.
- Contribute to the definition, evaluation, and continuous improvement of AI-enabled consumer experiences, including appropriate success measures, monitoring, and feedback loops.
- Monitor production performance, adoption, consumer feedback and sentiment, quality metrics, and operational issues, using insights to identify improvement opportunities and inform backlog and prioritization decisions.
Requirements
- Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
- 3+ years of technical product management or product owner experience delivering web or mobile software applications.
- 3+ years of experience defining technical requirements, user stories, and acceptance criteria within a software development framework.
- 2+ years of experience using product data, consumer feedback, or analytics to inform product decisions and measurable outcomes.
- Demonstrated written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders.
- Demonstrated solid consumer-centric mindset with demonstrated ability to operate effectively in complex, fast-paced technology environments.
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Skills
- AI-savvy
- Product data analysis
- Consumer feedback analysis
- Emerging technologies utilization
- Product analytics tools
- Experimentation/A-B testing frameworks
- Outcome measurement methodologies
Location
- Remote (within the U.S.)
Work Type
- Remote
- Full-time
Experience Level
- 3+ years of technical product management or product owner experience
- 3+ years of experience defining technical requirements, user stories, and acceptance criteria
- 2+ years of experience using product data, consumer feedback, or analytics
Education Level
- Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience
Salary/Compensations
- $72,800 - $130,000 annually
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
About the Company
- Optum Tech is a global leader in health care innovation, developing cutting-edge solutions to help people live healthier lives and improve the health system.
- Our teams use innovative approaches, including advanced data analytics and AI, to solve complex health care challenges.
- UnitedHealth Group's mission is to help people live healthier lives and make the health system work better for everyone.
- We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Equal Opportunity
- UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
- UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.