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About the Role

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales team needs to demonstrate in order to provide inspirational, authentic, and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation, and will have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience, then this is the perfect role for you and the first step towards a long-term and fulfilling career with a leader in prestige beauty.

Responsibilities

Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Lead by example, modeling behaviors for the sales team to provide inspirational, authentic, and personalized customer service.
Achieve all sales and customer service targets.
Carry out essential start and end of day cash reconciliation.
Open and close the store on a rota basis.

Requirements

Proven retail experience, preferably within cosmetics.
The ability to provide inspirational, authentic, and personalized customer service.
Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
Previous experience with retail point-of-sale software.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Skills

Coaching
Mentoring
Retail
Cash handling
Customer service
Sales

Work Type

Full-time

Experience Level

Supervisory experience desirable

Salary/Compensations

The anticipated hourly range for this position is $18.00 to $20.00.
Hourly rate depends on factors such as experience, skills, education, and budget.
Hourly range may vary based on geographic location.
This position is eligible for participation in a highly competitive bonus program.

Benefits

Progressive career opportunities
Outstanding training and development
Competitive remuneration and benefits package
Health insurance coverage (medical, dental, and vision insurance)
Wellness and family support programs
Life and disability insurance
Retirement savings plans
Paid leave programs
Education-related programs
Paid holidays and vacation time

About the Company

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
It is a steward of luxury and prestige brands globally.
The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Equal Opportunity

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.
Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com
Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law
Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.