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About the Role
Join our growing team as a motivated Junior Network Engineer. Gain hands-on experience in real-world technology environments, collaborate with experienced IT professionals, and help keep clients connected and secure. You will work on day-to-day operations and network projects to ensure the delivery of network-related services.
Responsibilities
- Participate in day-to-day network operations and administration based on customer needs
- Collaborate with senior network engineers on projects including solution architecture, design, and implementation
- Assist with developing and documenting network solutions based on project requirements and established standards
- Participate in the configuration, testing, troubleshooting, and implementation of network solutions under the direction of senior team members
- Contribute to project discussions, ask questions, and develop an understanding of network architecture, design principles, and best practices
- Interface effectively with customer IT contacts, other team members as well as third-party vendors
- Obtain and/or maintain technical skills and certifications required to meet the requirements of our clients
- Document operational processes and procedures to optimize support and management of deployed systems
- Be proactive in identifying and fixing potential problem areas
- Provide after-hours support for scheduled activities including nights and weekends as required
- Assist with non-networking related engineering and operational customer requirements as needed
- All other duties as assigned
Requirements
- 1–2 years of experience configuring, maintaining and troubleshooting PCs, servers, and network infrastructure
- Working knowledge of TCP/IP, DNS, DHCP, LAN/WAN connectivity, and basic network troubleshooting
- Familiarity with configuring and troubleshooting network devices
- Familiarity with configuring or operating a network device using a CLI
- Experience troubleshooting network connectivity issues including DNS, DHCP, switching, routing, wireless, and Internet access problems
- Ability to diagnose issues methodically, document problems, and escalate complex issues when necessary
- Experience with Windows is preferred
- Willingness to learn about firewalls, switches, routers, VPNs and wireless
- Interest in networking
Skills
- Familiarity with one or more networking platforms (Cisco, Cisco Meraki and Fortinet) and general networking knowledge preferred
- Basic understanding of LAN, WAN, and WLAN technologies as well as firewalls, switches, routers, VPNs and wireless
- Willingness to learn network routing protocols (e.g., OSPF, BGP, EIGRP)
- Ability to follow instructions and standard procedures
- Strong attention to detail
- Excellent communication skills (both written and verbal)
- Ability to listen carefully, understand instructions, and take clear, accurate notes to ensure tasks and expectations are understood and completed correctly
- Proactive and self-motivated, with the ability to identify issues, ask appropriate questions, and take initiative rather than waiting to be directed at every step
- Willingness and eagerness to learn, both independently and through guidance and mentorship from managers and colleagues
- Ability to accept feedback, apply what is learned, and continuously develop technical skills and knowledge
- Demonstrates good judgement in knowing when to research and troubleshoot independently and when to ask for assistance
Location
- Long Island
- Manhattan
Work Type
- On-site
- Remote
Experience Level
- Junior
Education Level
- Associate or bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
Salary/Compensations
- $60,000 - $70,000