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About the Role
We are seeking a visionary and results-driven Director, Product Evolution (Workday) to lead the strategic advancement, configuration, and continuous improvement of our enterprise People & Culture technology ecosystem, including Workday and integrated third-party solutions. In this role, you will champion the lifecycle of our Workday product features, ensuring they align with broader business objectives and deliver maximum value to the organization. You will lead, mentor, and scale a high-performing, cross-functional team of Business Analysts and Product Owners. As the bridge between business strategy and technical execution, you will own the Workday product evolution roadmap, investment alignment, governance and drive the end-to-end project management of feature rollouts, system optimizations, and semi-annual Workday releases.
Responsibilities
- Define, manage, and execute the multi-year product evolution roadmap for the Workday platform and third party system integrations, balancing business-critical enhancements with technical debt and scalability.
- Direct the evaluation, testing, and deployment of new Workday features, modules, and functionalities (including Workday’s semi-annual release cycles).
- Provide enterprise leadership and guidance by collaborating with People & Culture colleagues, Finance, IT, and other business units to translate organizational pain points into scalable technical solutions.
- Guide a dedicated team of Managers, Workday Business Analysts and Specialists, fostering a culture of agility, accountability, continuous learning and consultative service excellence.
- Manage team capacity and prioritize incoming business requests against strategic platform goals.
- Elevate the team’s capabilities in business analysis, Workday configuration best practices, and agile delivery methodologies.
- Accountable for the stabilization, performance, reliability, and continuous improvement of enterprise People & Culture platforms.
- Ensures system controls, audit readiness, compliance, and risk mitigation across P&C technology environments.
- Establishes and monitors performance metrics to ensure operational effectiveness and value realization.
- Take full accountability for the project management lifecycle of Workday evolution initiatives—from initial scoping and requirements gathering to testing, change management, and deployment, in collaboration with People & Culture Centres of Expertise and other business units.
- Establish and maintain robust governance frameworks for Workday configurations, ensuring strict adherence to data privacy, security, and compliance standards.
- Act as a point of contact for Workday account teams, implementation partners, and third-party vendors.
Requirements
- Bachelor’s degree in Business, Human Resources, Information Technology, or related field
- 7+ years of experience working closely with the Workday platform (Core HR, Benefits, Absence, Time Tracking, Payroll, Compensation, Talent), with a deep understanding of its architecture, business processes, and configuration capabilities.
- 10+ years of experience directly managing and developing cross-functional teams of Business Analysts, Product Managers, or Systems Consultants.
- Proven track record of owning product roadmaps and successfully delivering complex, enterprise-level system implementations or evolution files.
- Strong proficiency in project management frameworks (Agile, Scrum, or Waterfall) and tools (e.g., Jira, Service Now, etc).
- Fully bilingual in English and French (written and spoken) is required.
- Demonstrates the ability to navigate ambiguity and diagnose complex, systemic organizational challenges.
- Anticipates potential roadblocks, evaluates risks, and collaborates across functional boundaries to implement sustainable, data-driven solutions that align with long-term business goals.
- Ability to conceptualize the big picture while remaining grounded enough to oversee complex configuration dependencies.
- A knack for translating dense, technical Workday configurations into clear, value-driven business language for non-technical stakeholders.
- Resilience and adaptability in a fast-paced environment, with a passion for driving user adoption and continuous process improvement.
- Candidates may be subject to skills and knowledge testing.
- A mandatory Criminal record check.
- Other background checks may be conducted based on the operational requirements of the position.
- All employees must adhere to the Code as a condition of employment.
- In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.
Skills
- Workday Expertise
- Leadership Experience
- Roadmap & Project Ownership
- Agile/PM Methodologies
- Strategic Problem Solving & Decision Making
- Strategic Thinker, Tactical Doer
- Exceptional Communication
- Change Champion
- Continuous Improvement
- Lean
- Six Sigma
- Human Resources processes and programs
Location
- Ottawa
- Toronto
Work Type
- Permanent
- Hybrid
Experience Level
- Director
- 7+ years of experience working closely with the Workday platform
- 10+ years of experience directly managing and developing cross-functional teams
Education Level
- Bachelor’s degree in Business, Human Resources, Information Technology, or related field
About the Company
- At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.
- Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.
Equal Opportunity
- CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.
- You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest.