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About the Role

At Capital One, we are creating responsible and reliable AI systems to change banking for good. We are committed to building world-class applied science and engineering teams to deliver breakthrough product experiences and scalable, high-performance AI infrastructure. You will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses.

Responsibilities

Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products.
Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, agents and multi-agent workflows, similarity search, guardrails, model evaluation, experimentation, governance, and observability.
Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, PyTorch, and more.
Invent and introduce state-of-the-art foundation model optimization techniques to improve the performance of large scale production AI systems.
Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One.
Set the technical direction for enterprise-wide AI architecture - unifying tooling, observability, and deployment standards across teams.
Own the design and integration of model routing, caching, and orchestration systems that support hybrid and multi-model workloads.
Champion responsible AI principles across all system design, embedding transparency, reproducibility, and fairness-by-design.
Drive internal education, mentorship, and dissemination of best practices through architecture councils and AI guilds.

Requirements

Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 8 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies.
At least 8 years of experience programming with Python, Go, Scala, CUDA, or Java.
Experience designing AI systems with tradeoff decisions around cost, latency, throughput and accuracy.
8 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud).
Experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems.
Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level.
Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, CUDA, or Golang.
Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost.
Experience in building agentic AI systems and agentic workflows.
Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production.
Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers.
Proven track record of defining and operationalizing enterprise AI architecture standards, including data pipeline governance, observability and evaluation frameworks.
Experience leading federated or multi-cloud AI strategies to maximize resilience, compliance and compute efficiency.
Demonstrated success influencing research-to-production promotion processes - guiding model handoff, evaluation and productization.
Experience defining north-star metrics for AI systems that balance business value, innovation velocity, cost, and ethical responsibility.
Experience right-sizing models, instance counts, and hardware types given requirements (e.g., context length, token inputs, token outputs).

Skills

AI
ML
Python
Go
Scala
CUDA
Java
AWS Ultraclusters
Huggingface
VectorDBs
PyTorch
LLM Inference
Similarity Search
VectorDBs
Guardrails
Memory
C++
C#
Golang

Location

Cambridge, MA
McLean, VA
New York, NY
San Francisco, CA
San Jose, CA

Work Type

Full-time

Experience Level

Staff
8 years
6 years

Education Level

Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields
Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields

Salary/Compensations

$269,100 - $307,200
$293,600 - $335,100

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

At Capital One, we are creating responsible and reliable AI systems, changing banking for good.
For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences.
Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI.
From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking.
The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life.
We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers.
Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.