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About the Role
The Client Care Coordinator is responsible for providing support to clients and staff through proper communication and care coordination. The role serves as the main point of contact for concerns relating to client health and condition.
Responsibilities
- Conduct initial and ongoing in-home client assessments to communicate services, update care plans, and train staff.
- Create and update accurate care plans based on client conditions and needs.
- Discuss care plans with staff, ensuring timely relay of changes or updates.
- Respond to client or family inquiries regarding client care and condition.
- Communicate concerns, significant events, or scheduling changes to clients or family members.
- Monitor staff performance, including attendance, job performance, conduct, and reporting.
- Monitor shift notes and incident reports from staff, taking appropriate action.
Requirements
- Current and active CNO RN or RPN license
- Valid BLS certificate
- Good verbal and written communication skills
- Previous experience in care coordination is an asset
- Previous client management experience is an asset
Location
- North York, ON
Work Type
- Full-time
About the Company
- C-Care Health Services is a Toronto-based home healthcare agency providing professional and compassionate care services to clients and families across the Greater Toronto Area.
Equal Opportunity
- C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive.
- Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member.
- Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs.
- If you require an accommodation to submit your application or participate in the hiring process, please contact hr@c-care.ca.
- We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.