Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Senior Brand Ambassador, Madison Avenue role.
Rezi rewrites your resume against Anglo American / De Beers Group's job description. Free.
Tailor your resume to this Senior Brand Ambassador, Madison Avenue role.
Rezi rewrites your resume against Anglo American / De Beers Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Brand Ambassador, Madison Avenue posting at Anglo American / De Beers Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Brand Ambassador, Madison Avenue posting at Anglo American / De Beers Group — free, in seconds.
About the Role
As a Senior Brand Ambassador for De Beers London's flagship store in New York, you will drive sales performance, cultivate client relationships, and act as a role model for the team. This role focuses on growing High Jewellery sales and sharing expertise through training and client presentations.
Responsibilities
- Achieve high sales across all categories, with a focus on high jewellery.
- Deliver exceptional client experiences and demonstrate product expertise.
- Maintain client information in line with guidelines.
- Maintain 360 excellence in customer service and build strong client connections.
- Ensure seamless client relationships across stores and Head Office.
- Mentor and support less experienced Brand Ambassadors.
- Share knowledge and adapt to business needs.
- Organise and deliver presentations showcasing diamond and product knowledge.
- Demonstrate a high level of vigilance to ensure the safety and security of both staff and product.
- Take full responsibility for the store's performance and client satisfaction.
- Make decisions that align with the brand's values and long-term goals.
- Communicate clearly and effectively with clients and team members.
- Ensure everyone understands the brand's vision and objectives.
- Encourage and support team members to achieve their best.
- Provide training and development opportunities to enhance their skills.
- Innovate and think creatively to improve sales strategies and client engagement.
- Stay ahead of industry trends and competitor practices.
Requirements
- Fluent in spoken and written English. Other languages (e.g., Spanish, Chinese, Russian) are a plus.
- Possess deep knowledge of jewellery and GIA certified is a plus.
- Proven record of delivering fine jewellery sales results, result-oriented with commercial acumen and a strong knowledge of the luxury retail industry.
- An inherent interest in the jewellery industry which drives your passion for excellence.
- An effective and clear communicator with clients and team members.
- Excellent presentation skills, making complex information accessible and engaging.
- Exhibit strong negotiation skills to close high-value sales.
- Provide a seamless and luxurious client experience, reflecting the brand's commitment to quality and sophistication.
- Nurture and strengthen relationships with clients, particularly VIP clientele.
- A creative thinker to improve sales strategies and client engagement.
- Presentable, diplomatic, and confident in influencing others.
- Energetic and dynamic, bringing enthusiasm and a positive attitude to the team.
- Foster a collaborative environment where team success is celebrated.
- Work closely with colleagues to achieve common goals.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Able to use a POS system.
- Strong digital presentation skills.
- Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.
Skills
- Sales performance
- Client relationship management
- High Jewellery sales
- Selling ceremony expertise
- Diamond expertise
- Brand knowledge
- Customer service
- Mentoring
- Training
- Presentation skills
- Vigilance
- Communication
- Teamwork
- Innovation
- Negotiation
- Microsoft Office Suite
- POS systems
Location
- New York
Work Type
- Full-time
Experience Level
- Senior
Salary/Compensations
- $79,000 to $84,000 USD annually + plus bonus and commission plan
About the Company
- De Beers London is a globally recognised diamond jewellery Maison, known for its leadership and expertise in diamonds.
- We offer a distinctive connection to the source with a unique diamond-first approach.
- De Beers London provides identifiable, ultra-desirable creations alongside unforgettable service and experiences.
- Our high jewellery collections showcase artistry and craftsmanship, celebrating rare diamonds through innovative designs.
- De Beers Group has a sparkling future, bringing beauty to the world through its diamonds.
- We aim to make life brilliant for our people, customers, and the world.
- Venetia Mine is part of De Beers Group Managed Operations Business.
- Safety first is a way of life at De Beers Group.
- We are committed to the safety, health, and well-being of our colleagues and communities.
- De Beers is committed to promoting an equitable, inclusive, and diverse workplace.
- We provide equality of opportunity to enable everyone to fulfil their potential.
- Sustainability is at the heart of our decision-making.
- Building Forever is key to our purpose, representing our ambitious and holistic sustainability framework.
- We aim to deliver long-term value to our communities and partners.
Equal Opportunity
- As a global #HeForShe Thematic Champion, De Beers is committed to promoting an equitable, inclusive and diverse workplace where we value and respect every colleague for who they are.
- We provide equality of opportunity to enable everyone to fulfil their potential.
- Please inform us should there be any special requirements that should be considered as part of your application.