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About the Role
As an Outfitter, you are the heart and sole of our brand experience. Every day, you have the opportunity to equip customers with the gear and support they need to cross their next finish line. You will go above and beyond to serve our customers and communities with care, passion, and expertise, building lasting relationships with customers, vendors, and peers by actively listening, offering personalized solutions, and outfitting each individual with everything they need to start, continue, or elevate their fitness journey.
Responsibilities
- Deliver personalized service to help customers reach their fitness goals.
- Recommend and fit footwear, apparel, and gear tailored to individual needs.
- Create a welcoming and inclusive in-store environment.
- Build meaningful relationships with customers, teammates, and vendor partners.
- Stay current on product features, benefits, and trends.
- Support events, group runs, and training programs that build community.
- Contribute to store goals and support operations like merchandising and inventory.
Requirements
- Passionate, positive, and proactive.
- Flexible and available to work days, evenings, weekends, and holidays.
- Experienced in customer-facing roles (preferred).
- Excellent communicators and standout colleagues.
- Motivated to learn, adapt, and go the extra mile.
- Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.
Work Type
- Full-Time
Benefits
- 401(k) with 4% Company Match
- Exclusive Discounts on industry-leading products and specialized training programs
- Professional Development through mentorship, employee resource groups, and ongoing learning sessions
- Community Engagement in local outreach and service initiatives
- Inspiring Team Culture
- Full Time Benefits (employees working 30+ hours per week)
- Part-Time Benefits (employees working 15–29 hours per week)
About the Company
- We believe Running Changes Everything.
- With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country.
- We pride ourselves on having an inclusive environment.
- We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer.
- We run together to solve problems, reach goals, encourage others and champion our brand.
Equal Opportunity
- We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success.
- We welcome people of all backgrounds, experiences, abilities, and perspectives.
- Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.
- Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.