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About the Role
The Case Manager is responsible for working directly with offenders involved with the Community Service Program. The Case Manager conducts screenings/intake interviews, refers clients to appropriate volunteer worksites, and monitors these individuals to complete.
Responsibilities
- Conduct client intake interviews and collect client fees.
- Match clients to appropriate worksite placements and conduct client follow-up.
- Identify and link clients with supportive services.
- Maintain accurate client records and have available for inspection by Supervision at any time.
- Log information in the program database per established timeframe.
- Monitor clients while they are performing their community service assignment and report any problems, issues or concerns regarding the clients progress.
- Submit client completion forms and other required for submission to the community justice referral source.
- Assist in maintaining information systems and tracking of referrals.
- Provide required client information to ensure prompt entries into database.
Requirements
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
- Must possess a valid NY State Drivers License and have access to an automobile.
Skills
- Excellent communication, organizational and interpersonal skills.
- Bi-lingual capability (English/Spanish) a plus.
Location
- 175 Fulton Ave 4th Floor, Hempstead, NY, 11550
Work Type
- Full Time
- Full-time
Education Level
- High School Diploma or Educational Equiv
Salary/Compensations
- $20.00 - $20.00 Hourly
Benefits
- EAC Network’s 401(k) plan
- Public Service Loan Forgiveness program
About the Company
- EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC.
- At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth.
- We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
- We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance.
- Our commitment to wellness has allowed us to earn the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
- At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.