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About the Role

Lead a team of engineers building large-scale, customer-facing platforms that power how millions of Ring devices and services work together. Own the technical and operational strategy for a team delivering complex systems that process high-throughput real-time data and integrate with a broad ecosystem of connected devices. Hire, develop, and retain top engineering talent while driving execution on multi-year programs with high leadership visibility. Partner across Ring's cloud, firmware, science, and product organizations to deliver results at scale. This role offers the opportunity to build and lead a high-performing engineering team from the ground up, working in a Toronto-based organization that values technical ownership, iterative delivery, AI-first development practices, and engineering excellence. Join us in building the next generation of smart home infrastructure that keeps families safe and connected.

Responsibilities

Lead, hire, mentor, and grow a team of 6-8 Software Development Engineers across multiple levels, fostering a culture of ownership, technical excellence, and continuous improvement
Leverage and champion AI-first development practices to maximize team productivity and engineering impact
Own the team's technical roadmap and execution strategy for multi-year programs, balancing velocity with quality and operational health
Drive cross-functional alignment with product, design, science, firmware, and partner cloud teams to define requirements, prioritize work, and deliver customer outcomes
Set the bar for engineering best practices including CI/CD, automated testing, code quality, and operational excellence
Manage delivery across parallel workstreams, ensuring teams are unblocked, appropriately scoped, and delivering iteratively
Build a strong operational culture — owning service health, incident response, and on-call readiness for production systems at scale
Partner with senior leadership to communicate progress, surface risks, and influence technical and product direction
Create an inclusive team environment that attracts and retains diverse engineering talent, with a focus on career development, performance management, and coaching

Requirements

5+ years of engineering team management experience
7+ years of Software Engineer, Software Developer, or related occupational experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Experience partnering with product or program management teams
Experience with Generative AI assisted development practices and driving adoption across a team
Experience building complex software systems that have been successfully delivered to customers, or experience managing teams
Experience with real-time data processing, streaming architectures, or low-latency event-driven systems
Experience managing mobile and/or backend engineering teams simultaneously
Experience with AWS services and cloud-native architectures at scale
Track record of delivering multi-year programs with high organizational visibility

Skills

AI-first development practices
CI/CD
Automated testing
Code quality
Operational excellence
Generative AI assisted development practices
Real-time data processing
Streaming architectures
Low-latency event-driven systems
AWS services
Cloud-native architectures

Location

Toronto, ON, CAN

Work Type

Onsite

Experience Level

5+ years of engineering team management experience
7+ years of Software Engineer, Software Developer, or related occupational experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience

Education Level

Bachelor's degree in computer science or equivalent

Salary/Compensations

171,400.00 - 286,200.00 CAD annually

Benefits

Health insurance (medical, dental, vision, prescription, basic life & AD&D insurance)
Registered Retirement Savings Plan (RRSP)
Deferred Profit Sharing Plan (DPSP)
Paid time off
Other resources to improve health and well-being

About the Company

Ring Cloud Connectivity builds the foundational platforms and services that power how Ring devices connect, communicate, coordinate, and deliver experiences to customers.
The team partners across Ring's cloud services, firmware, science, and product organizations to deliver customer experiences at scale.
We are a Toronto-based team that values technical ownership, iterative delivery, and leveraging AI-first development to maximize engineering impact.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.