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About the Role
The Director, Global Mobility leads and develops a team to deliver high-quality global mobility tax compliance and advisory services. This role requires strong technical expertise in individual income tax, social security, payroll withholding, tax equalization and protection, and the tax implications of cross-border assignments, business travel, and remote work. The Director establishes trusted client relationships, identifies service opportunities, and supports the sales cycle, potentially leading sales efforts. A key focus is translating complex tax rules into practical, commercially focused advice, ensuring consistent client delivery, and building scalable processes for efficiency and risk management.
Responsibilities
- Builds, develops, and leads a high-performing Global Mobility team, creating a strong practice knowledge base and actively coaching and mentoring professionals.
- Manages practice group needs, including resourcing, assignments, training, technology, tools, and other capabilities.
- Works closely with other team members and service lines to coordinate delivery, share expertise, and avoid duplication of effort.
- Develops client work plans, delivery models, responsibilities, and schedules for Global Mobility project deliverables.
- Performs services at client location(s) where required and works effectively with globally distributed client and Ryan teams.
- Reviews client data, assignment and travel populations, compensation and payroll information, and tax calculations to identify technical issues, risks, and advisory opportunities.
- Researches and resolves complex global mobility tax matters, including individual income tax, social security, payroll withholding, tax equalization and protection, business travel, remote work, and cross-border assignment issues.
- Prepares and conducts client presentations, translating complex technical matters into clear, practical recommendations and actions.
- Serves as principal contact for client activity and takes ownership of overall service quality, responsiveness, and delivery.
- Leads the resolution of complex client matters and coordinates with tax authorities, external providers, and other stakeholders.
- Assists clients with global mobility program cost management, tax accruals, budgets, forecasts, and the practical tax implications of policy and program decisions.
- Assists with client billing and collections, engagement financial management, forecasting, and effective deployment of team resources.
- Develops new clients, maintains existing client relationships, identifies opportunities to broaden the scope of services, and supports sustainable growth of the Global Mobility practice.
- Communicates technical developments, legislative changes, emerging mobility trends, training opportunities, client needs, and practical strategies to clients and internal teams.
- Ensures team compliance with Firm policies, practice guidelines, quality standards, and agreed client delivery processes.
- Manages and monitors all aspects of Global Mobility projects, with clear ownership of scope, quality, timelines, budgets, risks, and client outcomes.
- Provides strong technical review and oversight of global mobility tax compliance and advisory work.
- Manages personnel, including assignments, capacity, development, performance, recruitment needs, and succession planning.
- Establishes and maintains effective global mobility compliance calendars, trackers, controls, and governance processes.
- Builds, documents, and continuously improves repeatable processes, review standards, templates, tools, and controls.
- Leads practical advisory projects, converting technical analysis into implementable recommendations for client mobility programs, policies, payroll processes, controls, and operating models.
- Maintains deep technical knowledge of global mobility taxation and pursues and maintains relevant professional designations.
- Participates actively in professional organizations, technical forums, and internal learning to maintain market-leading Global Mobility tax knowledge.
- Actively promotes the practice internally and externally, supports recruitment, and builds a strong pipeline of viable Global Mobility candidates.
- Performs other duties as assigned.
- Directly supervises employees in the Global Mobility practice and carries out supervisory responsibilities in accordance with the Firm’s policies and applicable laws.
- Responsibilities include building and developing the team, allocating work, coaching and performance management, supporting recruitment, and creating effective structures and processes for consistent client delivery.
Requirements
- Significant relevant experience in global mobility tax, expatriate tax, or cross-border individual taxation is required, including demonstrated experience leading teams and managing complex client engagements.
- Strong tax technical capability, practical problem-solving, client management, communication, and leadership skills are required.
- Intermediate to advanced knowledge of Microsoft® Word, Excel, PowerPoint, Outlook, and Internet navigation and research.
- Experience with global mobility, tax compliance, workflow, data, or project management technology is preferred.
- Valid driver’s license required where applicable to the role.
Skills
- Global mobility tax
- Expatriate tax
- Cross-border individual taxation
- Team leadership
- Client engagement management
- Tax technical capability
- Problem-solving
- Client management
- Communication
- Leadership
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Internet navigation
- Internet research
- Global mobility technology
- Tax compliance technology
- Workflow technology
- Data technology
- Project management technology
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Director
Education Level
- Bachelor’s degree or equivalent in Accounting, Business Administration, Finance/Economics, Taxation, or a related field required
- Master’s degree preferred
Benefits
- Competitive Compensation and Benefits
- Business Connectivity Reimbursement (Phone/Internet)
- Gym Membership or Equipment Reimbursement
- LinkedIn Learning Subscription
- Flexible Work Environment
- Tuition Reimbursement After One Year of Service
- Accelerated Career Path
- Award-Winning Culture & Community Outreach
About the Company
- Ryan is a professional services firm.