General Manager - Multi-Unit Restaurant Operations
Neovista Equities LLC · Albany, NY, US
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About the Role
NeoVista Hospitality Group is seeking an experienced restaurant leader to oversee daily operations across a portfolio of Albany hospitality concepts, including fine dining, Japanese dining, cafe operations, and private events. The successful candidate will be a hands-on operational leader passionate about developing people and delivering exceptional guest experiences. This role collaborates with Executive Chefs, restaurant management, and executive leadership to ensure consistency, accountability, profitability, and operational excellence.
Responsibilities
- Provide operational leadership across synergistic restaurant concepts
- Partner with Executive Chefs and BOH leadership to improve execution and efficiency
- Coach and develop restaurant managers and supervisors
- Monitor labor costs, productivity, and payroll to meet financial goals
- Ensure compliance with company standards, health regulations, food safety, and sanitation
- Drive guest satisfaction while creating memorable dining experiences
- Ensure consistency in service standards and operating procedures
- Assist with openings, staffing, and operational improvements
- Analyze restaurant performance and identify opportunities for increased profitability
- Foster a culture of teamwork, accountability, functionality, and continuous improvement
Requirements
- 5+ years of progressive restaurant management experience
- Multi-unit or high-volume restaurant leadership experience preferred
- Strong understanding of both FOH and BOH operations
- Experience managing labor budgets, scheduling, and payroll
- Ability to coach, mentor, and hold leaders accountable
- Financial acumen including P&L management, food cost, labor cost, and inventory controls
- Excellent communication and leadership skills
- ServSafe Manager Certification preferred, must be attained within 90 days of hire
- Ability to work evenings, weekends, and holidays as business demands
- Leads by example
- Builds strong relationships with all teams
- Highly organized and detail-oriented
- Can manage multiple priorities without sacrificing quality
- Makes decisions based on data and operational needs
- Takes ownership and follows through
- Enjoys mentoring and inspiring future leaders
Skills
- Restaurant Operations
- Leadership
- People Development
- Guest Experience Management
- Financial Management
- Labor Cost Control
- Budget Management
- Scheduling
- Payroll Management
- Compliance
- Food Safety
- Sanitation
- Communication
- Mentoring
- Accountability
- Teamwork
- Continuous Improvement
- Data Analysis
- Problem Solving
Location
- Albany, NY
Work Type
- Full-time
Experience Level
- 5+ years of progressive restaurant management experience
- Multi-unit or high-volume restaurant leadership experience preferred
Salary/Compensations
- Competitive salary
Benefits
- Performance bonus
- Health benefits
- Paid Time Off
- Professional development
About the Company
- NeoVista Hospitality Group is an expanding hospitality organization.