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About the Role
The Quality Management System Coordinator will support, maintain, and continually improve the Quality Management System (QMS) across RBG's Australian and New Zealand operations, supporting alignment with broader SJ Group requirements. This role involves embedding quality practices into everyday activities, supporting certification requirements, continuous improvement initiatives, and fostering a strong quality culture.
Responsibilities
- Support the implementation, maintenance, and continual improvement of the RBG and SJ Group Quality Management System.
- Assist with the development, review, and control of policies, procedures, standards, and other controlled documents.
- Promote consistent application of quality requirements across projects and business operations.
- Coordinate and support internal and external audits.
- Assist with ISO certification activities and surveillance audits.
- Monitor and follow up corrective actions, non-conformances, and continuous improvement opportunities.
- Support supplier and subcontractor quality assurance activities where required.
- Provide practical quality advice and guidance to project and operational teams.
- Assist project teams in understanding and applying quality requirements.
- Support risk identification and quality planning activities across key projects.
- Identify opportunities to improve business processes, systems, and ways of working.
- Support the implementation of quality improvement initiatives and lessons learned programs.
- Contribute to the development of quality metrics and performance reporting.
- Deliver quality awareness sessions and support training initiatives.
- Assist employees in understanding ISO requirements, quality processes, and management system expectations.
- Help foster a proactive culture of quality and continuous improvement.
- Maintain quality records and management system documentation.
- Monitor quality performance indicators and prepare reports for management review.
- Assist with quality-related communications and reporting across the business.
Requirements
- A relevant tertiary qualification in Quality, Engineering, Business, or a related discipline.
- Internal Auditor qualifications and experience with ISO 9001.
- 2+ years' experience in a Quality Assurance, Quality Coordinator, or Quality Management Systems role.
- Experience supporting certified management systems within engineering, consulting, professional services, construction, or infrastructure environments.
- Sound understanding of management system principles and ISO standards.
- Strong organisational and coordination skills with attention to detail.
- Excellent written and verbal communication skills.
- Strong stakeholder engagement and relationship-building capabilities.
- Ability to coach and influence employees at all levels of the organisation.
- Experience with Microsoft Office and SharePoint.
Skills
- Quality Management Systems
- ISO 9001
- ISO 14001
- ISO 45001
- Auditing
- Risk Management
- Quality Assurance
- Continuous Improvement
- Stakeholder Engagement
- Microsoft Office
- SharePoint
Location
- Brisbane
- Sydney
Work Type
- Hybrid
Experience Level
- 2+ years
Education Level
- Tertiary qualification in Quality, Engineering, Business, or a related discipline
- Internal Auditor qualifications
Benefits
- Collaborative and supportive team environment
- Opportunity for professional growth and career development
- Flexible and inclusive workplace culture
- Supportive and flexible working environment
- Access to strong professional networks, role models, and mentoring and sponsorship programs
About the Company
- SJ Group is a global urban and infrastructure consultancy firm with over 75 years of project delivery success.
- Robert Bird Group (RBG) is a global consulting engineering firm renowned for delivering complex, innovative and award-winning projects across the built environment.
- RBG has grown from a specialist structural engineering practice into a multidisciplinary consultancy operating across Australia, New Zealand, Asia, the Middle East, the United Kingdom and North America.
Equal Opportunity
- SJ Group is committed to building a diverse, inclusive and gender‑equitable workforce and encourages applications from people of all backgrounds across engineering and technical disciplines.
- We are proud to foster an inclusive culture that supports gender equity, LGBTI+ inclusion and First Nations representation.