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About the Role
Provide high-level support to assigned executives and oversee daily office operations. The ideal candidate is a versatile, highly organized professional capable of managing multiple priorities with discretion, urgency, and attention to detail to maintain a smooth, productive, and professional work environment.
Responsibilities
- Provide hands-on, highly efficient administrative support to senior executives.
- Manage complex calendars and provide end-to-end meeting support.
- Schedule and coordinate internal, client, and vendor meetings.
- Drive scheduling to maximize busy leaders’ time with a strong sense of urgency.
- Schedule, coordinate, and support offsite meetings.
- Manage confidential projects, initiatives, and sensitive client information.
- Coordinate complex business travel and related itineraries.
- Manage and complete expense reports accurately, on time, and in accordance with company policy.
- Oversee the maintenance and organization of the office space, including supplies, furniture, equipment, and the overall office environment.
- Address facility-related issues promptly to ensure a safe, comfortable, and efficient workplace.
- Coordinate and oversee office moves, reconfigurations, or construction-related activities.
- Facilitate effective communication across the organization and with external stakeholders.
- Ensure timely distribution of office communications, announcements, and memos.
- Partner with the Human Resources team to support office policy updates and new hire onboarding.
- Manage the reception area and ensure a professional, welcoming experience for visitors.
- Prepare workspaces for internal and external visitors, including security badges, visitor guidance, and onsite readiness.
- Anticipate and support the needs of executives, clients, and employees visiting the New York City office.
- Partner with Finance to support the office budget, track expenses, identify cost-saving opportunities, and manage purchase orders.
- Build and maintain strong relationships with vendors, suppliers, and service providers.
- Negotiate contracts and ensure timely delivery of services, repairs, maintenance, and supplies.
- Organize and coordinate company events, onsite meetings, and executive gatherings, including logistics such as catering and workspace readiness.
- Ensure office compliance with health and safety regulations and maintain related documentation.
- Receive, sort, distribute, and file mail appropriately.
- Establish and maintain efficient record management systems while ensuring document organization and confidentiality.
- Answer direct phone calls, manage the office calendar, and coordinate deliveries.
Requirements
- Minimum of 5–7 years of experience providing direct administrative and executive support.
- Proven experience with and strong working knowledge of travel systems, travel planning, calendar management, and event coordination.
- Exceptional organizational skills with a high level of professionalism, discretion, and attention to detail.
- Demonstrated process improvement experience and a mindset of continuous improvement.
- Willingness to do what it takes to deliver high-quality work within tight timeframes.
- Self-motivated with a strong sense of ownership and follow-through.
- Strong analytical, communication, and problem-solving skills.
- Resourceful and detail-oriented, with the ability to manage ambiguity, tight deadlines, and multiple priorities in demanding environments.
- Proficiency in Microsoft Office, including advanced experience with Word and Excel.
Skills
- Microsoft Office
- Word
- Excel
- Travel systems
- Travel planning
- Calendar management
- Event coordination
- Organizational skills
- Professionalism
- Discretion
- Attention to detail
- Process improvement
- Analytical skills
- Communication skills
- Problem-solving skills
- Resourcefulness
- Record management
Location
- New York City
Work Type
- Full-time
Experience Level
- 5-7 years
Education Level
- Bachelor’s degree
Salary/Compensations
- $95,000 - $115,000
Benefits
- Medical/Rx
- Dental
- Vision
- Disability
- Life/AD&D insurance plans
- Flexible Savings Account (FSA)
- Health Savings Account (HSA)
- Employee Assistance Plan (EAP)
- Health advocacy
- Voluntary ancillary plans (accident, critical illness, hospital indemnity, legal, identity theft, auto/home, and pet insurance)
- 401(k) retirement savings plan with company match
- Paid time off
About the Company
- InvestCloud is a global leader in wealth technology, driving the digital transformation of the wealth management industry.
- The company serves Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers, representing over 40 percent of the $132 trillion of total assets globally.
- InvestCloud delivers personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA).
- The company equips and enables advisors and their clients with connected technology, enhanced intelligence, and inspired experiences.
- InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse.
- In 2024, InvestCloud was named CNBC World’s Top Fintech Company.
- Headquartered in the United States, InvestCloud serves clients around the world.
- Company Values: Client Connected, Human Centered, Technology Forward, Respect + Integrity, Excellence.