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About the Role

The Coordinator for Outdoor and Leadership oversees the Outdoor and Leadership program within the Mashouf Wellness Center, leading and developing students and programs for the greater student population through outdoor recreation and leadership opportunities. This role requires strategic alignment with the mission of Student Affairs & Enrollment Management.

Responsibilities

Provides general oversight for climbing wall operations, including wall compliance with industry safety standards and inspection requirements.
Manages and tracks inventory for rental gear and equipment in the Outdoor Resource Center, including purchase, maintenance, and check-out/rental processes.
Develops the Outdoor Trips Program, including day hikes, backpacking, camping, and other excursions into the natural environment.
Builds and maintains the outdoor trips schedule and coordinates program offerings such as climbing lessons and group climbing sessions.
Tracks staff certifications needed to maintain best practices and industry standards.
Manages permitting with campus sites and other locations used for outdoor trips and program activities.
Develops policies and procedures for the program area and trains staff to uphold them.
Designs and implements experiences for persons of all abilities, backgrounds, and disabilities within established parameters.
Responsible for risk management, including facility and equipment inspections and assuring proper travel-related procedures.
Provides certificate training for various outdoor requirements, including Wilderness First Aid (WFA), First Aid/CPR, and Wilderness First Responder (WFR).
Coordinates and leads on-campus clinics and education sessions to deliver required and preferred certifications to staff.
Maintains records of safety and emergency response training, certifications, inspection checklists, and accident and incident reports.
Works alongside student leads for operational areas to make decisions and manage program operations.
Recruits, hires, trains, schedules, evaluates, disciplines, advises, and mentors student staff.
Meets with staff, both in large groups and one-on-one settings, for direct communication and support of a strong staff team.
Develops and maintains strong customer service skills of student employees, including self-confidence, critical thinking, communication skills, teamwork, and problem-solving.
Advises, mentors, and supports the development of student leadership.
Prepares and monitors annual budget, program and equipment purchases, and partnership agreements in coordination with Senior Management.
Responsible for ordering, maintaining, inventory, and secure storage of equipment and services related to program areas.
Actively participates in staff meetings, staff trainings, and appropriate national associations.
Performs other duties as assigned.

Requirements

Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
Working knowledge of operational and fiscal analysis and techniques.
Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
Skill in the research, development, and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
Expertise in investigating and analyzing problems with a broad administrative impact and implications.
Ability to anticipate problems and address them proactively.
Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
Ability to train others on new skills and procedures and provide lead work direction.
Duties take place mostly in an office setting, with primary locations at the Mashouf Wellness Center.
Ability to succeed in a fast-paced, multi-tasking environment.
Ability to work variable nights, weekends and/or holidays, on-campus or off-site, indoors and outdoors, depending upon work conditions and demands, including an occasional overnight stay.
Ability to use computers and other communication tools for extended periods of time.
Ability to competently interact with a culturally and ethnically diverse population of students, faculty, staff, and campus community.
First Aid/CPR/AED Certification required.
Successful completion of a background check is required.
Must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Skills

Outdoor Leadership Program Development
Climbing wall operations
Inventory management
Outdoor trip planning and scheduling
Staff certification tracking
Permitting
Policy and procedure development
Risk management
Facility and equipment inspections
Travel-related procedures
Certificate training (WFA, First Aid/CPR, WFR)
On-campus clinics and education sessions
Record maintenance
Student staff management
Customer service
Budget preparation and monitoring
Equipment ordering and maintenance
Participation in staff meetings and trainings
Technology, software, and hardware skills including Microsoft Office, email, and internet
Providing high quality customer service
Contributing to a positive, friendly, work and wellness environment
Overseeing daily operations of climbing wall and outdoor recreation areas
Working effectively with students of various skill and experience levels
Rapidly acquiring general knowledge of operations
Developing and implementing policies and procedures for safe instruction and risk management
Using initiative and resourcefulness

Location

San Francisco, CA

Work Type

Full-Time
On-Campus

Experience Level

One-year probationary position
Salary is commensurate with experience

Education Level

Master’s Degree in Sports Management, Recreation, Adventure Education, or a related field (Preferred)
Wilderness First Aid (WFA) Instructor Certification (Preferred)
Current Climbing Wall Instructor certification from the American Mountain Guides Association (AMGA) or Professional Climbing Instructors Association (PCIA) (Preferred)
Single pitch Instructor AMGA or Base Managed Climbing Instructor, or equivalent; outdoor technical skill/instructor (Preferred)
First Aid/CPR/AED Instructor Certification (Preferred)
Wilderness First Responder (WFR) or Wilderness Emergency Medical Technician (WEMT) practices (Preferred)

Salary/Compensations

$63,288.00 - $67,164.00 Annually

Benefits

Medical
Dental
Vision
Pension
401k
Healthcare Savings Account
Life Insurance
Disability Insurance
Vacation and Sick Leave
State Holidays
Fee Waiver program

About the Company

San Francisco State University is a 100% Smoke/Vapor-Free Campus.
The university prohibits hiring employees to perform CSU-related work outside of California with very limited exception.
All work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19.

Equal Opportunity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised.
Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.