Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Behavioral Health/EAP Consultant I role.
Rezi rewrites your resume against Elevance Health's job description. Free.
Tailor your resume to this Behavioral Health/EAP Consultant I role.
Rezi rewrites your resume against Elevance Health's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Behavioral Health/EAP Consultant I posting at Elevance Health — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Behavioral Health/EAP Consultant I posting at Elevance Health — free, in seconds.
About the Role
The Behavioral Health/EAP Consultant I is responsible for providing 24/7 Behavioral Health and Employee Assistance services to approximately 10 million lives.
Responsibilities
- Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services.
- Receives client requests, assesses situation, and determines appropriate course of action.
- Provides telephone and/or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
- Manages Critical Incident Stress Debriefing requests.
- Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
- Manages shared mailbox that is used by clients and external vendors for information review and documentation.
Requirements
- Requires a HS diploma or equivalent.
- Requires a minimum of 3 years of direct psychiatric and/or substance abuse experience.
- Any combination of education and experience which would provide an equivalent background.
- Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required.
Skills
- Inpatient/outpatient behavioral health experience is preferred.
- Previous call center experience is nice to have.
Location
- Virtual
- Virginia
- New York
- Connecticut
- New Jersey
Work Type
- Virtual
- Full-time
Experience Level
- Minimum of 3 years of direct psychiatric and/or substance abuse experience
Education Level
- HS diploma or equivalent
- MA/MS preferred
Salary/Compensations
- $61,680 to $111,024
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical
- Dental
- Vision
- Short and long term disability benefits
- 401(k) +match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
About the Company
- Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.
- A Fortune 25 company with a longstanding history in the healthcare industry.
- Creating a culture designed to advance strategy and lead to personal and professional growth.
- Values and behaviors are the root of our culture.
- Offer a range of market-competitive total rewards.
Equal Opportunity
- Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, and local laws.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
- Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.