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About the Role
Coordinates catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.
Responsibilities
- Supervises associates’ daily activities and performance to ensure compliance with company standards.
- Manages day-to-day inquiries, resolving issues promptly and escalating concerns to the Field Manager when necessary.
- Monitors One Cup orders to ensure they are placed correctly and delivered on time.
- Tracks vehicle locations through the Geo tab, reports issues, and ensures vehicles remain clean and up to date with preventive maintenance requirements.
- Determines workload requirements from catering orders.
- Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
- Interacts with customers and resolves complaints in a service-oriented manner.
- Demonstrates complete understanding of menu items.
- Instructs staff on work expectations for catered functions.
- Helps staff set up rooms to desired specifications.
- Assembles and delivers food and supplies to scheduled locations.
- Serves food and beverages to guests.
- Returns food, beverages, serving equipment and utensils to catering facility.
- Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
- Maintains sanitation and orderliness of all equipment, supplies and utensils.
- Ensures proper food preparation by following approved recipes and production standards.
- Performs other duties as assigned.
Requirements
- Previous food service and hospitality experience required.
- A valid driver's license may be required.
- Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Skills
- Customer service
Location
- 151 West 42nd Street, New York, NY 10036
Work Type
- Full time
- Onsite
Salary/Compensations
- $24.00 per hour to $27.00 per hour
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
About the Company
- Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Equal Opportunity
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.