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About the Role

The Group Product Manager, Financial Services is a strategic product leader responsible for Wave/SMB’s payments capabilities and broader financial services experiences that help small businesses move, manage, and trust their money. This role leads Product Managers across payments acceptance and processing, platform modernization, risk and fraud mitigation, and future financial services capabilities. The ideal candidate can balance near-term platform stability, compliance, reliability, and customer trust with the longer-term vision for how financial services power a unified, year-round SMB experience.

Responsibilities

Define and own the product vision and strategy for Financial Services for the Small Business product suite.
Lead the team through active platform modernization work, including payments infrastructure migration, fraud exposure reduction, reliability gap resolution, and building customer trust.
Own uptime, reliability, and observability commitments for payments surfaces, partnering with Engineering and Data teams to meet aggressive platform stability SLAs.
Partner closely with Fraud/Risk Operations, Compliance, and Security on onboarding, underwriting, and fraud mitigation practices, ensuring the product meets regulatory and risk standards.
Collaborate with other product leads to ensure payments/financial services workflows integrate cleanly into a seamless, end-to-end SMB experience.
Manage key stakeholders and business partners across Engineering, Design, Customer Success, Finance, Risk/Fraud Operations, Compliance, Security, and Marketing.
Craft logical business cases, understand financial impacts, and define and execute business and customer benefit OKRs.
Identify where AI can meaningfully improve day-to-day team productivity and strengthen fraud detection, risk decisioning, operational workflows, or the customer-facing experience.
Present compelling strategy and plans, and provide business leadership that drives results for your team.
Build and coach a high-performing product team by setting clear ownership, raising the quality of product thinking, and helping Product Managers connect strategy to execution.
Foster a culture of continuous improvement, driving operational excellence through retrospectives, coaching, and ongoing refinement of team processes.

Requirements

8+ years of experience in product management.
Minimum of 5 years in the fintech industry.
2+ years leading product teams at the Group level or above.
Deep expertise in financial services, ideally with a strong background in payments acquiring, acceptance, payment facilitation, fraud and risk controls, and processor or platform partnerships.
In-depth knowledge of financial products onboarding experiences, including KYC and KYB, and risk and fraud mitigation practices.
Experience with payment processor or platform partnerships and migrations at scale is a strong plus.
Proven track record leading product teams and taking new products from ideation to launch to scale in a fintech environment.
Comfort operating under compliance, regulatory, and audit constraints.
Demonstrated judgment on where to apply AI.
Strong stakeholder management and leadership skills.
Proven ability to prioritize and make hard decisions in a fast-paced environment.
Strong people leadership experience, including leading Product Managers, developing talent, setting priorities, and building high-performing teams.
Excellent written, verbal, and interpersonal communication skills.
Bachelor's degree in Business, Computer Science, Engineering, Information Systems, Data-related field, or a related discipline, or the equivalent through a combination of education and relevant work experience.

Skills

Payments Acquiring
Payments Acceptance
Payment Facilitation
Fraud and Risk Controls
Processor or Platform Partnerships
Financial Products Onboarding
KYC
KYB
Risk Mitigation
Fraud Mitigation
AI Application
Stakeholder Management
Leadership
Prioritization
People Management
Talent Development
Team Building
Communication

Location

Remote

Work Type

Full-time

Experience Level

Group Product Manager
Senior

Education Level

Bachelor's degree

Salary/Compensations

$119,231 - $190,769 a year

Benefits

Bonus Structure
Employer-paid Benefits Plan
Health & Wellness Flex Account
Wellness Days
Holiday Shutdown
Wave Days (extra vacation days in the summer)

About the Company

At Wave, we help small businesses to thrive so the heart of our communities beats stronger.
We work in an environment buzzing with creative energy and inspiration.
No matter where you are or how you get the job done, you have what you need to be successful and connected.
The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously.

Equal Opportunity

At Wave, we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Let’s talk about how you can thrive here!
Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process, please let us know by emailing careers@waveapps.com. We will work with you to meet your needs.
We use Google Gemini, a secure AI assistant, during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.
This advertised posting is a current vacancy.