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About the Role
This role sits in the Office of the CEO and owns the business value case for strategic enterprise accounts, focusing on deployment worth, delivery, and commercial outcomes. You will build models, lead customer conversations, and manage accounts through the change program, working closely with the CEO, sales, and product management teams.
Responsibilities
- Own the value case for strategic accounts, including sizing the prize and defending assumptions.
- Build robust financial models with scenario logic and layered assumptions.
- Grow existing accounts by identifying and proving new value opportunities.
- Diagnose and resolve account issues, managing transformations and providing evidence of ROI.
- Manage accounts from initial business case to realized ROI, including change programs and commercial discussions.
- Take ownership of new initiatives such as contracting, partnerships, deal desk, and sales operations.
Requirements
- 2+ years in management consulting, PE operations, or a value creation/transformation team.
- Advanced Excel modeling skills, including scenario logic, assumption layering, and open/closed-book modeling.
- Experience constructing business cases in unfamiliar segments.
- Direct ownership of an account through a change program, not just advisory work.
- Executive communication skills, capable of defending financial projections under pressure.
- Willingness to work intense hours (60+ hours/week) and be available for customer calls on short notice.
- Ability to travel as needed for customer engagements and company events.
Skills
- Excel modeling
- Scenario logic
- Assumption layering
- Business case construction
- Executive communication
- Account management
- Value creation
- Transformation management
- Logistics or supply chain exposure (nice to have)
- Startup operating experience (nice to have)
- Hands-on AI use (nice to have)
Location
- San Francisco
- Remote (US-wide for select roles)
Work Type
- In-person (San Francisco office)
- Remote (US-wide for select roles)
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $150,000-$200,000
Benefits
- Health, Vision, and Dental benefits
- Take-what-you-need Paid Vacation
- Life Insurance and Accidental Insurance
- Short-Term Disability Coverage
- Generous salary and equity
- 401k option
- Paid parental leave
- Yearly learning and development stipend
- Commuter benefits
- Uber ride stipend for late work
- Remote office home stipend
- Daily catered lunches
- Onboarding trip to San Francisco HQ for remote employees
- Monthly happy hours
- Annual Company Offsites
About the Company
- Pallet is building AI Agents to transform the physical economy, a $12 trillion global industry.
- The company has raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures.
- Achieved 700% revenue growth in under two years.
- Mission is to increase global supply chain efficiency by automating manual workflows.
- Flagship platform provides end-to-end visibility, control, and optimization.
- Newest product, CoPallet, uses AI Agents for real-time request understanding and execution.
- Positioned to build the next $10B company powering the physical economy.
- Team includes leaders from Google, DoorDash, and YC.
- Offices located in San Francisco, New York City, and London.
Equal Opportunity
- Pallet is an Equal Opportunity Employer.
- Makes all employment decisions solely on merit.
- Provides equal employment opportunities without discrimination based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability status, or any other protected characteristic.
- Prohibits any form of discrimination or harassment.
- Policy applies to all terms and conditions of employment, including hiring.
- Complies with the Americans with Disabilities Act (ADA) and applicable state/local laws.
- Reasonably accommodates qualified individuals with disabilities during the application process and employment.