Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Kaluza Product Specialist role.
Rezi rewrites your resume against Kaluza's job description. Free.
Tailor your resume to this Kaluza Product Specialist role.
Rezi rewrites your resume against Kaluza's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Kaluza Product Specialist posting at Kaluza — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Kaluza Product Specialist posting at Kaluza — free, in seconds.
About the Role
Kaluza Product Specialists are retail-energy experts who build processes to handle exceptions that core platform automation misses. They identify affected accounts, perform compliant remediation using internal platform APIs, and audit every action for client and regulatory defensibility.
Responsibilities
- Take escalations from Client Support, incident and problem management, and product teams, and own the analysis through to a decided course of action
- Identify the genuinely affected cohort across multiple platform domains
- Decide the correct and compliant remediation, accounting for regulatory limits and downstream financial effects
- Feed findings back into the originating incident or problem with evidence and trace references
- Judge whether something is a one-off cohort or a recurring pattern that warrants a built process
- Build and own scheduled SQL models that detect broken journeys and output accounts needing action
- Work within a multi-client SQL framework, layered models, DAGs and dependencies, lineage, versioning and auditing
- Interrogate data across billing, ledger, payments, reads, contracts and industry domains to validate a hypothesis
- Write Python processes that read the operational table, build conditional journey logic, and call internal platform APIs
- Audit every attempt, request, response, trace token, timestamp and outcome to the data platform and Datadog
- Build safety features like dry runs, rate limiting, and rollback capabilities
- Deliver ad-hoc remediation at pace when an incident calls for it
- Deploy processes as scheduled, monitored infrastructure defined in Terraform, AWS, or Kubernetes CronJobs
- Configure monitoring, alerting and runbooks for silent and safe process execution
- Contribute to global build with local extensibility direction, including shared code and client-specific configuration
- Pick up planned initiatives and client-requested delivery through the AKPS backlog
- Embed with value-stream and product teams where delivery needs operational depth
- Support industry-wide programmes where platform coverage doesn't yet exist
- Push recurring manual intervention back to Product & Tech as a signal for a systemic fix
- Reduce manual effort through automation and AI
- Share patterns and learnings across regions and with the wider engineering community
Requirements
- Existing right to work in the UK
- Deep retail-energy domain knowledge (billing, contracts, payments, metering, reads, industry processes, regulatory obligations)
- Strong SQL with experience building and maintaining data models (dbt, Dataform or similar)
- Solid Python, ideally including calling and integrating REST APIs
- Forensic approach to problem-solving, tracing journeys through logs, metrics, and data
- Comfortable working across several domains at once and holding the whole picture
- Careful with clients, customers, and data, understanding the importance of audit trails and testing
- Willingness to use AI tooling while understanding where expert oversight is non-negotiable
- Ability to manage competing priorities between scheduled delivery and reactive escalation
- Strong written communication skills, with the confidence to explain technical findings clearly
Skills
- SQL
- dbt
- Dataform
- Python
- REST APIs
- Terraform
- AWS
- Lambda
- Step Functions
- EventBridge
- SQS
- Kubernetes CronJobs
- Datadog
- CloudWatch
- Databricks
- BigQuery
Location
- London, UK
- Bristol, UK
- Edinburgh, UK
Work Type
- Hybrid
Experience Level
- C2
Salary/Compensations
- £47,200 - £59,000
Benefits
- Pension Scheme
- Discretionary Bonus Scheme
- Private Medical Insurance + Virtual GP
- Life Assurance
- Access to Furthr - a Climate Action app
- Free Mortgage Advice and Eye Tests
- Perks at Work - access to thousands of retail discounts
- 5% Flex Fund
- 26 days holiday
- Progressive Leave Policy
- Personal Learning Budget
- Home Office Budget
About the Company
- Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination.
- We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future.
- Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids.
- By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life.
- With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.
Equal Opportunity
- We want the best people
- We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be.
- We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.
- We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.